The Home Equity Processor, I, II assists members with their loan applications; process and make loan disbursements.

Duties:

• Reviews residential loan application files to verify that application data is complete and meets credit union standards, state, and federal regulations, including but not limited to loan type and loan amount , loan to value, borrowers' employment and income, and liabilities; recommends that loans not meeting standards be denied.
• Requests and obtains verifications of employment, title work, title insurance, and appraisal; informs supervisor of discrepancies in title and/or appraisal reports.
• Address and clears all alerts, including address discrepancies, social security number discrepancies, and other fraud alerts.
• Provides prompt, accurate, courteous, friendly, timely and professional service to all members and Credit Union associates.
• Gathers all required documentation for underwriting; returns call within goals set for response times.
• Cross sells credit union products and services; maintain working knowledge of all mortgage and consumer loan products and rates, both within the credit union and from the industry overall.
• Submits complete mortgage loan application files for underwriting approval. Arranges closing with member or settlement company and makes disbursements.
• Prepares and provides approval and denial letters to applicants.
• Organizes and performs post-closing tasks, ensures quality control guidelines are followed.
• Ensures compliance with all TILA RESPA processes and deadlines.
• Records data on status of loans, including number of new applications and loans approved, canceled, or denied.
• Mortgage Loan Originators employed by the credit union must: Register with the Registry as required by the S.A.F.E Act and maintain their registration; MLOs must provide MLO unique identifiers to consumers. MLOs are required to comply with all aspects of the SAFE Act requirements.
• Adhere to credit union policies and procedures; stays knowledgeable of and complies with applicable laws and regulations, including but not limited to BSA/AML and OFAC, Regulation Z, Truth in Lending act, TILA-RESPA, HMDA, ECOA, and Regulation B.

Knowledge, Skills and Abilities:

Experience

Six months to two years of similar or related experience.

Education

A high school education or GED.

Interpersonal Skills

A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.

Other Skills

Must have good communication skills (verbal and written). Proficient in using general office equipment such as computers, copiers, scanners, and calculators. Familiar with MS Office software (Word and Excel).

Other Requirements:

Physical Requirements

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Occasionally lift and move objects weighing up to 20 pounds. Vision abilities required by this job include close vision.

Work Environment

While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. Includes both a typical office environment, with minimal exposure to excessive noise or adverse environmental issues, and local travel, including exposure to heat, cold, inclement weather conditions, and occasional environmental hazards.

This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary.