This position provides direct and ongoing support to an assigned Commercial Lender(s). It is responsible for building a working relationship with the Lender’s clients in order to better serve the clients, and may assume primary responsibility for a portion of the portfolio.

Essential Functions

Assists with Loan Origination

• Assists Lender with applicant interview and follows up with requests for specific information for a complete and thorough loan application.
• Requests applicant credit reports, background checks, reference checks, and other information pertinent to loan applicant's evaluation.
• Responsible for spreading, analyzing, and performing in depth typed reviews of financial analyses for current and prospective borrowers for all types of business structures, while maintaining a high level of accuracy.
• Corresponds with or speaks with applicant or creditors to resolve questions regarding application information.
• Compiles loan package and works with Lender in order to understand the negotiation of loan structure with applicant, including fees, loan repayment options, and other credit terms.
• Works directly with CLA and Lender to ensure timely loan closing and funding activities.
• Attends closings in order to get a full understanding of the loan process and assure that the loan is closed according to the approval document.
• Works with Lender to help promote and cross-sell other establishment products and services as appropriate to customer requirements.
• Other duties as assigned.

Assists in Servicing Lender’s Portfolio

• Provides exceptional customer service to the Lender’s customer base. Works with Lender and CLA to effectively resolve problems and address customer needs in a timely and professional manner.
• At Lender’s direction, meets regularly with customers to strengthen the relationship, keep apprised of customer’s business, and expand the relationship by cross-selling appropriate products and services.
• Assists the Lender in monitoring customers’ financial performance, determining appropriate credit grade, and maintaining/updating credit files with memos, updated credit information/other documentation, and performing annual reviews. Assists Lender with obtaining Borrowing Base Certificates, clearing exceptions, and checking covenant compliance.
• Assists Lender with delinquent and/or deteriorating credits by providing updated information as available. Assists in the preparation of CAC reports and other reports as needed.
• Other duties as assigned.

Maintains a Level of Independence

• Works closely with SVP of Commercial Credit (or his/her assign) to review, discuss, update, and/or correct all underwriting and CLPS preparation so it is completed in accordance with #3 of the Loan Origination section noted above.
• Reports directly to an assigned Commercial Lender “Manager” with the Title of V.P. or above by providing regular updates to Manager, scheduling One-on-One meetings, and seeking assistance from Manager to grow his or her competence level in responsibilities as a Commercial Portfolio Manager.

Work Location: This position will be hybrid remote in Burlington, VT, with an in-person expectation 2-3 days per week.

What You'll Need

• College degree; Accounting courses preferred
• Three years’ commercial loan underwriting experience is required including the ability to underwrite every type of business structure and the most complex transactions
• Solid working knowledge of the Microsoft Word, Microsoft Excel, Baker Hill Spreadsheet Software and the internet for research purposes
• Professional appearance; grooming and dress consistent with MB appearance policy

Physical Demands/Working Conditions

• Varied work with a normal expenditure of energy and little or no unusual physical effort?
• May involve incidental business machine operations
• Work involves intermittent periods of stationary positioning and traversing
• Working conditions include well-lit and well-ventilated areas
• Driving to meetings and trainings is essential

Core Competencies

Customer Experience - Building strong relationships and delivering customer-centric solutions.

Builds Networks - Effectively building relationship networks inside and outside the organization.

Communicates Effectively – Communicating clearly and in a way that supports the needs of different audiences.

Financial Acumen – Understanding and applying knowledge of key performance indicators to make better business decisions.

Regulatory Awareness – Understanding how the various components of banking inter-relate with current state and federal regulatory requirements.

Decision Quality - Making data-driven decisions; striving for balance between risk and reward to seize opportunities that keep the organization moving forward.

Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.

Manages Ambiguity - Operating effectively, even when things are uncertain, or the path forward is unclear.

Why Mascoma Bank?

• Strong culture of belonging with a team that values creativity, new perspectives, and innovation.
• Community first minded. We care about our employees and the communities we serve.
• Competitive compensation.
• Career development and internal career mentorship.
• Comprehensive health care, dental care, and vision.
• 401(K) Program: 4% safe harbor employer match on top of 5% non-elective contributions following one year of service.
• Generous PTO starting at 22 days per year, not including 11 paid holidays and 16 hrs. of Volunteer Time Off.
• Tuition Reimbursement.
• Student Loan Paydown and so much more!

Background and Credit Check

As part of our commitment to maintaining a secure financial institution, all final candidates will be required to successfully complete background and credit screenings as part of the hiring process. These screenings will be conducted in accordance with applicable laws and industry regulations.

Please note: Having a record on a background or credit report does not automatically disqualify you. We evaluate results on a case-by-case basis, considering their relevance to the role and any regulatory requirements.

Our Commitment to Belonging!

The communities served by Mascoma Bank consist of individuals from diverse backgrounds. Our employees likewise bring unique perspectives, experiences, and approaches to the bank. We strive to create a safe and welcoming environment for all who pass through our doors and a workplace that actively demonstrates mutual respect and trust, one of our core values. A truly inclusive culture leads to a sense of belonging and support for all team members and inspires innovation and creativity. We are committed to recruiting and retaining a diverse talent pool, increasing team member engagement through professional development and community outreach activities, and offering personal growth workshops and team-building opportunities. By embracing diversity, equity, and inclusion, we strengthen our communities and ourselves.

Mascoma Bank is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, status as an individual with a disability, or other applicable legally protected characteristics. To request reasonable accommodations, please contact careers@mascomabank.com.

Mascoma Bank is an Affirmative Action and Equal Opportunity Employer, M/F/D/V.