Pritchard Companies | Clear Lake, IA (Onsite)

We are seeking a detail‑oriented and organized Title Clerk to support our dealership operations in Clear Lake, Iowa. This is a fully onsite role responsible for managing all aspects of vehicle title processing, registration, and documentation, ensuring accuracy and compliance with state regulations.

The ideal candidate thrives in a fast‑paced environment, enjoys working with systems and data, and takes pride in delivering a smooth and efficient experience for customers and internal teams.

• Prepare and process vehicle title and tax documentation accurately and on time
• Submit paperwork to the Department of Motor Vehicles (DMV)
• Process out‑of‑state titles and registrations
• Apply for duplicate titles as needed
• Review all documentation for completeness and accuracy

• Maintain organized files and accurate records for all title work
• Monitor and track outstanding titles to ensure timely receipt
• Follow up on missing titles and resolve discrepancies
• Support audits by maintaining clean and accurate documentation

• Manage data entry and tracking within internal systems (e.g., Lightyear or similar)
• Coordinate with external vendors and customer systems as needed

• Respond to customer and vendor questions related to titles and registration
• Provide timely updates and clear communication on status and requirements
• Support a positive customer experience through efficient processing

• Provide general administrative support to the team as needed
• Assist with process improvements and workflow efficiencies

• Strong attention to detail and accuracy
• Excellent organizational and time management skills
• Ability to manage multiple priorities in a fast‑paced environment
• Strong written and verbal communication skills
• Basic computer skills, including Microsoft Office

• Experience with automotive title, tax, and licensing processes
• Knowledge of DMV requirements and regulations
• Experience with dealership systems (e.g., Lightyear or similar)
• Customer service or administrative experience