Looking for a long-term career in a high demand industry with a great career path for growth? We offer many different opportunities depending on your background and experience level. RWC Group is a leader in the commercial truck rental and leasing industry. RWC Group is a family-owned company that cares. We offer competitive wages, paid time off & holidays, full health benefits and a 401k match. We value what makes a family successful: commitment, compassion, hard work, and a desire for each other to succeed. No matter your level when you join us, we want to help you grow.

POSITION OVERVIEW

The Rental Coordinator is charged with the day-to-day operation of the commercial rental department.

DUTIES & RESPONSIBILITIES

• Provide exceptional service to our customers while maximizing sales opportunities
• Ensure rental trucks are ready for customer use
• Rental fleet equipment management
• Develop and maintain relationships with rental customers
• Maintain a positive and professional demeanor
• Maintain policies and procedures for Rental Operations, to include check-in/check-out of equipment, vehicle files, customer files, rental agreement preparation, and daily yard check
• Daily interaction with the Service Department to ensure rental equipment is maintained according to company standards and DOT regulations
• Develop and maintain a system for daily yard checks and reporting of Rental utilization to management
• Follow company procedures regarding credit policies
• Develop and maintain a rental billing routine to insure accurate and timely billing of rental charges to customers
• Create an environment to ensure cleanliness, safety, and customer focus
• Safeguard company assets by maintaining strong internal controls

Salary range for Rental Coordinator (depending on experience level) can range from $52,000 - $62,000 + commission opportunities.

ACTIVITY AND KNOWLEDGE REQUIREMENTS

Employee safety is a prime concern of RWC. This position is not a safety sensitive position (unless moving customer vehicle is required at your location) and may fall under the requirements of the RWC Drug and Alcohol policy.

QUALIFICATIONS

• Strong written and verbal communication skills
• Strong organizational skills, time management skills, and the ability to prioritize multiple projects / work streams
• High school diploma
• 2+ years in customer service focused role
• Must be at least 21 and have a valid driver's license

Must be able to successfully pass a background check and a pre-hire drug and alcohol test.

M/F/V/H