Chastang Ford, Houston, TX Parts Manager

Chastang Auto Group is conducting a search for a successful Parts Manager at our Houston, TX location. The role is focused on earning and keeping customer trust and achieving best-in-class parts department financial and operational performance. Accountability, commitment, integrity, and passion for excellence are a must.

Total compensation ranges from approximately $180,000 to $205,000 annually, contingent upon experience and performance. Pay includes an $84,000 salary + $6,000 annual car allowance as well 4% of the Selling Gross Profit of the Parts Department per our Ford Financial Statement.

Benefits:

• 401k plan with company matching
• Paid Holidays
• Paid Vacations and Birthday
• Medical, Dental, Long-Term Disability, Critical Illness, Accident, Vision and Aflac plans
• Company-paid Short-Term Disability and Life Insurance
• Monthly dealer contributions to qualified Health Savings Accounts
• Employee discounts on vehicles, parts, and service work

Role Overview:
As the Parts Manager, you will report directly to the Fixed Operations Director/General Manager, leading the charge in optimizing departmental performance. Your focus will encompass everything from maximizing sales volume and gross profit to nurturing a culture of exceptional customer service and employee satisfaction.

Key Responsibilities:

• Supervise all aspects of the Parts Department, ensuring efficient operations and exceptional customer service.
• Drive sales and profitability through strategic inventory management and sales initiatives.
• Foster a positive and nurturing environment for all parts associates, leading by example.
• Maintain high ethical standards and uphold customer privacy and satisfaction protocols.
• Collaborate with other department managers to resolve issues and optimize overall dealership performance.

Primary Duties:

• Daily monitoring of sales performance by all parts counter associates about forecast by utilizing daily tracking tools.
• Daily monitoring and tracking of ASR parts availability and lost sales.
• Monitor parts obsolescence daily.
• Monitor and supervise the factory stock order process and parts obsolescence return process.
• Work with other fixed operations department managers on resolving daily challenges.
• Daily Monitoring of CSI index of current month and taking corrective action for negative results.
• Report daily to fixed operations director in all aspects of Parts Department operations; identify problem areas, performance against goals, CSI progress, etc.
• Daily discussion with the Fixed Operations Director about parts/service interface issues that may be negatively impacting goal attainment or compromising effective inventory management.
• Monitor out-of-line expense conditions and work with Fixed Ops Manager and Controller for

resolution.

• Monitor out-of-line asset management conditions related to the parts department. i.e., open

parts tickets, parts days' supply, parts obsolescence, special order parts, parts WS receivables,
parts returned checks, etc., and provide problem resolution through disciplined action plans.

• Consistent attendance at the dealership weekly asset meeting to stay informed of the above conditions.
• Work with all parts department associates to ensure that daily instruction and formal training is adequate to prepare all associates for successful completion of individual job objectives.
• Counsel service department associates in areas of deficiency within their area of performance.

Responsible for the Following Schedules:

• Open parts ticket report/WIP report
• Daily DOC/MIS
• WS receivables schedule
• Other parts receivables
• Parts returned checks
• Various associate productivity and inventory management tracking reports provided by CDK

Competencies:

• Energetic and forward-thinking with high ethical standards.
• Analytical thinker with strong technical and operational focus.
• Well-organized team player with excellent communication skills.
• Trustworthy mentor with a decisive "big picture" perspective.
• Proficient in CDK systems.

If you are up for the challenge of leading a commercial truck dealership’s Parts operations to the next level, please apply.

Summary:
Job Type: Full-Time
Salary + Commission and Bonus: Approx. $180,000 to $205,000
Benefits:

• 401k plan with company matching
• Paid Holidays
• Paid Vacations and Birthday
• Medical, Dental, Long-Term Disability, Critical Illness, Accident, Vision and Aflac plans
• Company-paid Short-Term Disability and Life Insurance
• Monthly dealer contributions to qualified Health Savings Accounts
• Employee discounts on vehicles, parts, and service work

Day Range: Monday – Friday & some Saturdays
Ability to commute/relocate: Houston, TX Required