Director of Career Services

POSITION: Director of Career Services

SUPERVISOR: Dean of Student Development and Transformation

DEPARTMENT: Career Services

LOCATION: On-campus, located in Tiffin, OH

JOB TYPE: Full-time

GRANT-FUNDED: No

SOC Code: 21-1012

General Job Description:

The Director of Career Services provides strategic leadership for a comprehensive, student-centered career development office that advances student persistence, career readiness, and post-graduation success. The Director oversees career education, employer engagement, experiential learning, and outcomes reporting, ensuring alignment with Tiffin University’s Student Development & Transformation pillars: Connect, Grow, Lead, Adapt.

This position serves as a critical connector between academic programs and employers, translating labor-market needs into clear pathways for students through internships, career programming, and employer partnerships. The Director also manages career data systems and outcomes reporting, including the First Destination Survey.

Major Duties and Responsibilities:

• Strategic Leadership
• Develop and implement a multi-year Career Services strategy aligned with university priorities.
• Establish annual goals, service standards, and performance dashboards.
• Use data to assist with strengthening retention, persistence, and student success metrics.
• Career Education & Student Programming
• Oversee career workshops, presentations, one-on-one and group coaching, and skill-development programming aligned with NACE competencies.
• Integrate career readiness into curricular and co-curricular settings in collaboration with faculty and academic advising.
• Ensure equitable access for first-generation, commuter, transfer, international, and online students.
• Experiential Learning & Internships
• Oversee internship processes, including Handshake Experiences workflows, compliance, and faculty coordination; collaborate with advisors to ensure registration is seamless.
• Maintain clear policies, templates, and training materials for internship stakeholders.
• Lead planning and execution of the Internship Poster Symposium.
• Employer & Alumni Engagement
• Build and steward employer partnerships to expand internships, jobs, and recruiting opportunities.
• Lead fall and spring career fairs and targeted industry-specific events.
• Maintain quality control for employer accounts and postings in Handshake.
• Provide direction and guidance for the Employer Advisory Board.
• Data, Outcomes, & Reporting
• Lead all aspects of the First Destination Survey, including creation, collection, and reporting.
• Produce accurate and timely reports for academic Deans and institutional leadership; this includes data for grant writing and reporting as needed.
• Use labor-market insights to drive programming and employer strategy.
• Resource Management & Supervision
• Manage department budget, forecasting, and resource allocation.
• Supervise professional staff, graduate assistants, interns, and student employees.
• Ensure effective operation of signature programs, including the Dragon Internship Program, Dragon Armoire, Countdown to Commencement, the TU Business Co-Op Program, and Etiquette Series.

Qualifications for the Job:

Education

• Master’s degree in Higher Education, Student Affairs, Counseling, Business, HR, or related field.

Experience

• 5+ years of progressive experience in career services, workforce development, or employer relations.
• Supervisory experience and demonstrated ability to lead teams.
• Experience with career platforms (Handshake or equivalent).
• Strong data reporting, assessment, and partnership-building skills.

Preferred

• Experience managing First Destination Survey or outcomes data collection.
• Experience coordinating internship-for-credit systems.
• Familiarity with outcomes reporting tied to accreditation.

Benefits at Tiffin University:

• Health Coverage: Medical, dental, and vision insurance to keep you and your family healthy.
• Health Savings & Flex Spending Accounts: Options to save pre-tax dollars, with employer contributions to your HSA.
• Income Protection: Employer-paid basic life insurance and long-term disability, plus voluntary plans for short-term disability, supplemental life, accident, hospital indemnity, and critical illness.
• Retirement Savings: A 403(b) retirement plan with employer matching contributions to help you plan for the future.
• Time Off: Generous paid time off for vacation and sick leave, plus paid holidays throughout the year.
• Education Benefits: Tuition assistance and benefits for you and eligible family members.
• Support Services: Access to a confidential Employee Assistance Program (EAP) for personal and professional support.

The Tiffin University Story: Our Strong Sense of Community & Dedication to Each Student

Tiffin University was established in 1888 and now offers nationally accredited graduate and undergraduate degrees in Business Administration, top-notch bachelor’s and master’s degrees in Criminal Justice and Social Sciences, and distinctive degrees in the Arts and Sciences. All through our history, the University has nurtured a student-centered setting and a strong sense of real community for our students, faculty, and staff. Tiffin University has always believed in offering the highest quality education – “an education for life.”

A “New Kind of Institution”

Tiffin University represents a new kind of institution in the United States.

TU has successfully transitioned from traditional seated students to a mixture of seated and online students, from across the country and around the world. Tiffin University provides a personal and practical education for motivated students who want real-world experience and results.

There are no “ivory towers” at Tiffin University. Almost all of our faculty have spent time working in the field and bring to the classroom real, first-hand knowledge about the subjects they’re teaching. They also bring with them valuable, real-world connections to enable and empower our students to find the best internships and other experiences that will transform their future.

Our Main Campus & Our Academic Growth

The main campus in Tiffin is a beautiful 153-acre blend of traditional historic and modern buildings that create a vibrant and warm home for an educational community. In addition to the growth in Tiffin, TU graduate and undergraduate programs are offered online. The Bachelor of Business Administration and MBA programs are also offered at Bucharest, Romania. The American Institute of Applied Sciences in Switzerland (AUS) and TU have entered into a partnership, the Dual Degree Program (DDP), allowing AUS students to obtain a dual degree from both institutions.

From academic programs in commercial music to cybersecurity, exercise science, and management, TU offers more than 30 majors through on-campus and online learning that result in real advantages for our students.

Tiffin University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. While we strive for a diverse mix of candidates, all employment decisions are made without regard to race, sex, or other protected characteristics.

Tiffin University is an Equal Opportunity Employer