Excellent Service is at the heart of what we do here at Spanish Peaks Mountain Club. Our team knows our associates are our best asset, and we treat our associates as we do our members: with kindness, humility and respect. Spanish Peaks is a private community situated on 3,500 acres nestled at 7,700 feet in stunning Big Sky, Montana. We are about 40 miles away from Bozeman, Belgrade, and West Yellowstone, Montana.

Purpose: The LMLC Operations LLC Internship Program is designed to provide students with hands-on experience in the hospitality industry, fostering professional development, mentorship, and skill-building. Interns will gain exposure to different areas of operations across Spanish Peaks Mountain Club and other LMLC Operations LLC properties, participate in career development workshops, and connect with leaders and peers. The program is structured to not only enhance career readiness but also to create a well-rounded, memorable experience in a world-class setting. The internship runs from June 7th, 2027 through August 15th, 2027.

Major Responsibilities:

• Greet and acknowledge Members and guests, maintaining high service standards and demonstrating strong knowledge of Club offerings.
• Represent Spanish Peaks Mountain Club with pride and professionalism, ensuring all interactions are handled in a legal and ethical manner. Understand and adhere to all property safety and security procedures to create a secure environment for team members, Members, and guests.
• Respond appropriately in emergencies, including seeking medical attention if necessary and notifying supervisors or Human Resources.
• Foster a positive and respectful working relationship with Spanish Peaks Mountain Club team members to promote a supportive work environment.

Essential Job Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Contribute to the success of your department by actively working on tasks and projects defined in the internship plan.
• Participate in day-to-day operations, gaining hands-on experience and contributing to team efforts.
• Engage in learning opportunities by attending trainings, workshops, and property tours.
• Assist with Member and guest interactions, ensuring service standards are upheld.
• Maintain an organized and detail-oriented approach to assigned duties.
• Communicate effectively with team members, supervisors, and other departments.
• Perform tasks in accordance with Club policies, procedures, and safety standards.
• Adapt to new responsibilities and opportunities as they arise throughout the internship.

Other Duties and Responsibilities:

• Converse with Members and guests in a hospitable and professional manner.
• Be accessible to Members and guests to address their needs throughout their visit.
• Work closely with other departments to ensure Member and guest expectations are met.
• Uphold standards for quality, privacy, customer service, and Club culture.
• Assist with special requests, event support, or project coordination as assigned.
• Maintain a clean and neat appearance and adhere to Club policies on professional conduct.
• Demonstrate professionalism, a positive attitude, and willingness to learn in a fast-paced environment.
• Project a favorable image of Spanish Peaks Mountain Club in all interactions.
• Work flexible hours, including evenings, weekends, and holidays, as needed.

Disclaimer:

This job description is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties, tasks and responsibilities being performed by people assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Experience/Education Required

• Currently enrolled as a college or university student and receiving academic credit for the internship.
• Strong communication and correspondence skills with the ability to maintain sound working relationships and communications with members, management, and staff.

Computer Skills

Language Ability

Math Ability

Reasoning Ability

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work for this position is usually performed in a climate-controlled environment. However, the employee may be required to work outside in extreme heat, cold, rain, wind, snow, or inclement weather as the demands of the position so dictate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to talk and/or hear. The employee is frequently required to lift up to 25 pounds. While performing the duties of this job the employee is constantly required to use hands and fingers to handle or lift items. The employee is constantly required to sit, stand, and walk, climb, or balance, and stoop, kneel, bend, crouch, or reach with hands and arms. The employee is also constantly required to use their vision to perform an activity such as but not limited to determining the accuracy, neatness, and thoroughness of the work assigned.

This position is a seasonal position in Big Sky, Montana.

Spanish Peaks Mountain Club offers great benefits including:

• Employee Housing in Big Sky
• 2 SkyLine Punch Passes per month
• Free Associate Shuttle from Big Sky to Spanish Peaks
• Ski Pass or Wellness Bonus (Full time associates only)
• Complimentary shift meals
• 401k eligibility and bi-weekly match
• Discounts to over 1000 retailers through ADP LifeMart
• End of season Employee Appreciation Day and retail sale

For more information about Spanish Peaks Mountain Club, visit https://spanishpeaks.com/.