The Accounts Receivable Clerk will assist in ensuring that the company receives payment for goods and services offered to clients.

DUTIES AND RESPONSIBILITIES:

· Prepares, verifies and posts customer payments and transactions related to accounts receivable.

· Maintains and updates customer files, including name or address changes, mergers, or mailing attentions.

· Effectively identifies delinquent accounts by reviewing A/R aging reports.

· Contacts delinquent account holders via email, phone, text and mailed correspondence to request and secure payment.

· Creates reports regarding the status of customer accounts as requested.

· Researches customer discrepancies and past due amounts with the assistance of the Credit Manager and Sales staff to ensure resolution.

· Processes account adjustments and refunds as appropriate.

· Assists Credit Manager with AIA contract monthly billing.

· Assists in generating, processing and mailing monthly billing statements.

· Responsible for maintaining customer tax exemption documentation and requesting updates as necessary.

· Copies, files, and retrieves materials for accounts receivable as needed.

· Delivers incoming mail to appropriate department or individual; processes outgoing mail.

· Performs other related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

· Excellent verbal and written communication skills.

· Ability to operate related office equipment, such as computers, 10-key calculator and postage meter machine.

· Ability to work independently and in a fast-paced environment.

· Microsoft Outlook, Excel and Word skills are required.

· Ability to address customer service needs and interact professionally with customers.

· Excellent organizational skills and attention to detail.

GENERAL INFORMATION:

· This job description is not intended to be all inclusive; there will be other duties assigned as other employee workloads, sales volumes or circumstances require. This job description is subject to change at any time.

EDUCATION AND EXPERIENCE:

· High school diploma or equivalent required; Associate’s or Bachelor’s degree in Accounting preferred but not required.

· At least two years of related experience required.

PHYSICAL REQUIREMENTS:

· Prolonged periods sitting at a desk and working on a computer.

· Must be able to lift up to 15 pounds at times.