TITLE: Window and Door Service Technician

ABOUT THE ORGANIZATION: Family-owned and operated since 1939, Koopman Lumber & Hardware boasts 13 locations across Massachusetts. These include three full-line stores in Whitinsville, Uxbridge, and North Grafton, offering lumber, hardware, paint, and lawn and garden supplies. Additional locations include a lumber, hardware, paint, and design center in Sharon, a full-service paint store in Milford, and lumber yards with kitchen design centers in Hudson, Andover, Fairhaven, Dennis, Pembroke, and Indian Orchard. We also have distribution centers in Uxbridge and Sutton. Koopman Lumber specializes in building materials and supplies, including lumber, hardware, moldings and millwork, tools, power equipment, windows and doors, engineered lumber, and kitchen products. Our extensive network of outside sales professionals serves most of New England, offering expertise in lumber, millwork, kitchens, and paint.

EOE STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

OPEN DATE: 2/6/2026

CATEGORY: Distribution Center Sutton, MA

POSITION: Window and Door Service Technician

DESCRIPTION:

Window and Door Service Technician

Location: Connecticut - Out of Meriden

We’re looking for a Window and Door Service Technician to join our Service Department. This role is essential in ensuring our customers receive the best possible support for their window and door needs—whether it’s repairs, maintenance, or installations.

As part of our team, you will:

• Perform window and door repairs and maintenance, including hardware and glass replacement, weatherstripping, and adjustments.
• Inspect and diagnose issues with windows and doors, recommending appropriate solutions.
• Install and replace window and door units, ensuring proper alignment, sealing, and functionality.
• Mull and assemble window and door units both in the shop and in the field.
• Provide professional, courteous customer service by addressing inquiries, concerns, and service requests.
• Accurately document all work performed, including materials used and recommendations.
• Collaborate with the Service Coordinator and other team members to schedule and complete service appointments.
• Maintain tools, equipment, and service vehicles in proper working order.
• Stay up-to-date on industry trends, product updates, and manufacturer guidelines.
• Take on additional functions and duties as assigned.

Why You’ll Love Working Here

• Competitive pay and benefits package including health and dental insurance, 401(k) with company match, life insurance, short- and long-term disability coverage, PTO, and employee discounts.
• Consistent hours and supportive, family-owned company culture.
• Opportunities for skill development and professional growth.
• A hands-on role where your craftsmanship directly impacts customer satisfaction.

How to Apply

Ready to join Koopman Lumber as a Window and Door Service Technician? Apply today with your resume and a brief note about why you’d be a great fit. Learn more at: koopmanlumber.com/contact/careers/

Need Assistance Applying?
Contact our Acquisition Manager: Ben Doyle Pita – BDoylePita@KoopmanLumber.com

Koopman Lumber is an Equal Opportunity Employer. We welcome applicants of all backgrounds.

POSITION REQUIREMENTS:

What We’re Looking For

Must-Haves:

• High school diploma or equivalent.
• Proven experience in window and door service, repair, or installation.
• Strong knowledge of window and door systems and components.
• Proficiency with hand and power tools.
• Ability to lift up to 75 lbs and perform physical work (bending, stooping, climbing).
• Valid driver’s license with a clean driving record.
• Strong troubleshooting, problem-solving, and communication skills.
• Professional, customer-focused attitude.
• Ability to work independently and manage time effectively.
• Basic computer skills.

Preferred:

• Technical training or certifications in window and door repair/installation.
• Experience mulling and assembling window and door units.
• Willingness to travel for service jobs and training (may include occasional overnight stays).

SHIFT: Days

EXEMPT/NON-EXEMPT: Non-Exempt

FULL-TIME/PART-TIME: Full-Time

LOCATION: Meriden

STATE: CT

ZIP: 06451

KEYWORDS: Windows, Doors, Technician