Title: Commercial Hollow Metal Installer

Reports to: Commercial Operations Manager

Job Type: Full-Time

Location: Wichita, KS

Come join our team and open the door to an amazing career at Cheney Door Company! We have an immediate need for a Commercial Hollow Metal Installer at our Wichita, KS location.

Cheney Door Company is one of Kansas’ largest garage door companies. We believe in not only being a business of integrity, but a part of our community. With our commitment to quality, professionalism, and customer satisfaction, we have built a solid reputation as a trusted provider of garage door installation, maintenance, and repair services. Our team of experts is known for their attention to detail and commitment to delivering the best solutions for our customers' needs.

Embark on a rewarding career where your contributions will shape the future of this leading industry. Together, let's build a future without compromise.

Summary

In the role of Commercial Hollow Metal Installer, you will play a pivotal role by providing personal service to our customers by installing and servicing a wide range of products

Duties

• Supports the Company’s mission, vision, and core values
• Ensures that all safety procedures are performed in compliance with the Company’s safety policies and all federal, state, and local laws & regulations and attends monthly safety meetings
• Installation and/or service of steel frames, doors (steel or wood), hinges, closers, locksets, window kits on new or existing openings
• Establishes service by studying system requirements, gathering components and parts, completing installation, and performing acceptance testing
• Serve existing accounts by analyzing work orders, adhering to daily travel schedule, investigating complaints, conducting tests, and resolving problems
• Maintain rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements
• Maintains high standards of quality workmanship in accordance with Cheney standards
• Keeps equipment operating effectively by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs
• Documents service and installation actions by completing forms, reports, logs, and records
• Maintains customer confidence by keeping service information confidential
• Collects monies from the customer and follows proper cash flow procedures
• Updates job knowledge by participating in educational opportunities and reading vendor/supplier publications
• Effective use of the time-keeping software application and any other Company-mandated software to improve the ability to track or monitor time, labor, and location of workers and/or projects
• Help other Installers/Technicians with problems and help train new hires as needed
• Maintain day-to-day communication with the Commercial Operations Manager

Requirements

• Shows a solid foundation in Company ethics and professional standards
• Knowledge of the construction industry and products
• Ability to read blueprints and technical specifications
• Proficient in the use of hand tools
• Critical thinking and analytical/mathematical skills
• Strong communication and customer service skills
• Ability to manage multiple projects with effective time management skills
• Strong attention to detail
• Technical skills including applications used by the Company (i.e., timekeeping, etc.)
• Effective skills of listening, verbal, and written communication
• Ability to work under pressure and independently

Work Conditions

• Non-climate-controlled environment – potentially working in all weather conditions.
• Frequently sitting, standing, bending, lifting up to 75 lbs.
• Performing work at elevated heights on ladders and lifts.

Benefits

We are proud to offer a robust benefits package to our Team Members including:

• Competitive hourly pay
• Medical, dental, and vision insurance with multiple plan options
• Short- and Long-Term Disability
• Employer-paid Life Insurance with buy-up options
• Accident Care
• Hospital Indemnity
• 401(k) with Employer Match
• Generous Paid Time Off (PTO)
• Paid Holidays
• Team Member Recognition & Reward Programs

Core Values

At Cheney Door, we base our actions on the following core values and request the same from all team members:

• Teamwork – we operate as a team and succeed together.
• Grit – we have the courage, strength, and character to persevere.
• Sincerity – we are transparent and trustworthy.
• Development – we strive for continuous improvement, both professionally and personally

Third-Party Agency Notice

GarageCo does not accept unsolicited resumes from external recruiters or agencies. We only work with approved partners engaged directly by our Talent Acquisition team for specific searches. Unsolicited submissions will not be eligible for placement fees.

We are an (EOE) Equal Opportunity Employer.