Fiber Operations Construction Inspector

Location: Grand Rapids service region with office in Newaygo
Position Type: Full-Time
Compensation: Competitive Pay
Benefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training

Position Summary: The Construction Inspector at Mercury Broadband provides primary field supervision of outsourced fiber optic network construction, both aerial and underground. This role involves ensuring project timelines and quality standards are met while complying with regulatory requirements. Reporting to the Construction Coordinator, the Construction Inspector is the face of Mercury Broadband for field coordination with contractor construction teams.

Key Responsibilities:

• Track performance of outsourced construction projects, ensuring compliance with required documentation, quality standards, and project specifications.
• Conduct project walkouts to assess planned construction site, project timeline, and budget.
• Support internal project management teams, including managing permitting and other pre-construction requirements as needed.
• Communicate project updates to the Construction Coordinator, tracking timelines and any changes affecting project scope or costs.
• Ensure compliance with federal, state, local, and industry regulations.
• Complete all project documentation and accurate closeout packages.

Quality Control Activities:

• Performing project site surveys as needed, checking depth on underground and attachment, height, with aerial installations of strand, fiber optic cables.
• Establishing reports and providing status updates to management personnel..
• Managing contractor crews as needed for safety concerns
• Reviewing maps for pre-construction walkouts.
• Database management: importing and assigning projects in the database system to contractors, maps pictures off of PDF Expert.
• Tracking and reporting deployment activity to the construction coordinators.
• Tracking and reporting vendor invoicing/ as-builds/ change orders. And making sure construction dailies are turned in by the end of business each day.
• Performing other duties as assigned by Mercury Broadband

Skills and Requirements:

• Experience in fiber optic network construction inspection.
• Strong communication and organizational skills.
• Ability to operate independently and coordinate with external contractors to conduct and document site inspections accurately.
• Familiarity with federal, state, and local construction regulations.
• Proficiency with project management software, Vitruvi preferred.
• Knowledge of quality assurance and contractor performance monitoring.

Preferred Education and Experience:

• Relevant experience in construction management or a related field.
• Prior experience overseeing contractor compliance and managing construction timelines.
• Understanding of construction project budgeting and scheduling.

Physical Requirements

• Ability to stand, walk, sit, and traverse job sites for extended periods.
• Ability to bend, twist, stoop, kneel, crouch, crawl, and squat repeatedly.
• Ability to reach and grasp with hands and arms; must maintain balance during tasks, including carrying tools or materials while climbing.
• Ability to climb ladders (up to 25–40 ft), stairs, scaffolds, lifts, and elevated platforms using proper fall protection.
• Ability to lift, carry, push, or pull 50–100 lbs (frequently or repetitively depending on task).
• Ability to move equipment up and down stairs when necessary.
• Sufficient hand strength and dexterity to operate hand tools and power tools as well as work with cables, connectors, microwave gear, and small components.
• Ability to work outdoors and indoors in all weather conditions year-round, including harsh environments.
• Ability to work in attics, crawl spaces, tight or confined areas.
• Ability to stand or kneel for long periods.
• Ability to ride in a vehicle for extended periods when traveling to job sites.
• Ability to work around live electrical components and sensitive equipment.
• Ability to see the full color spectrum (important for cable/connector identification).
• Normal visual acuity and hand-eye coordination for detailed installation work.
• Ability to hear and communicate effectively with team members or customers.
• Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.
• Ability to sit at a computer terminal for an extended period.
• May be required to operate general office equipment including but not limited to copiers, printers.

Organization: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadband’s rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest.

Mercury Broadband is committed to a diverse and inclusive workplace. Mercury is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact the Human Resources Department.