2nd Shift: FT 40 hours - Monday - Friday 4pm - 12am
Program: Marks Walk

Scope of Service: The Recovery Support Specialist (RSS) Provides comprehensive community-based residential and support services to persons with mental health, intellectual, and addiction needs. Provides hands-on, intensive skill-building interventions and supports to enrich and achieve an overall level of independence and well-being with persons served. Collaborates with Community Support Specialists/Case Managers and the program to support individuals in achieving aspirations through person-centered, strengths-based, and culturally competent methods.
Recovery Support Specialist (RSS) is experienced in the field of health and human services and has served in capacity of a Peer Specialist/Recovery Support Specialist for a minimum of one (1) year. In addition to providing recovery support services and serving as a consumer advocate,
RSS works in a leadership role mentoring and coaching fellow peers, facilitating groups, and/or develops and implements recovery plans to assist clients in pursuing their recovery goals. As identified, RSS provides hands-on instruction with activities of daily living, life-skill and wellness coaching, and provides case management activities as required.
Job Requirements
Client Care:
Establishes rapport and working relationship with clients.
As a mentor, provides an invaluable role in the life of people who are newly
attempting to create a life in the community by teaching, role modeling, and/or
prompting to enhance strengths and build upon skill deficits in a significant way.
Provides face-to-face, hands-on supportive assistance helping clients to maintain
community living.
Promotes clients’ strengths and abilities to improve socialization, recovery, self-
advocacy, development of natural supports, and maintenance of community living
skills.
Provides supportive companionship and discussions oriented in problem-solving.
Engages clients in routine medical, social, wellness, and other community
appointments as part of their recovery.
Works with and supports clients to achieve aspirations and goals and participates
in recovery planning as indicated in their Care plan.
Develops individual recovery and/or wellness plans as indicated.
Assists clients to access community resources, travel planning, and transportation
efforts.
Attends and participates in identified collaborative team and external community
meetings as indicated.
Facilitates/co-facilitates psycho-educational groups as indicated.
Maintains client records and reporting documentation as indicated by the agency.
Attends and participates in monthly staff and supervision meetings.
Conducts regular apartment/house inspections and supports clients in
maintaining overall cleanliness.

Environmental and Mentoring Responsibilities:
Coaches and mentors RSS interns during their practicum placements.
Mentors and serves as a lead RSS in programs where more than one RSS is
present.
In collaboration with Program Management, co-facilitates RSS self-care and supervision groups as indicated.
Provides support and accountability during fidelity, quality, and licensing reviews.
Maintains a clean, well-organized work environment and reports environmental
concerns as identified.
Participates in upkeep and sanitation of common areas, kitchens, bathrooms and
other areas as identified.
Participates in Food Bank activities as assigned and applicable.
Participates in property upkeep and general office maintenance that supports
workplace safety.
Completes other designated environmental tasks as assigned.

Quality Assurance – Chart Documentation and Professional Development:
Adheres to policies and practices as outlined in the staff handbook and program
operations manual.
Consistently works in a respectful, constructive, and cooperative manner.
Upholds all Health Insurance Portability and Accountability Act (HIPAA)
regulations
and secures all necessary releases of information for outside communication.
Models culturally competent behavior interacting with clients, providers, and
fellow staff.
Maintains accurate electronic records and case files as assigned and in
accordance with programming, contractual, licensing, and accreditation
requirements.
Adheres to the standards of the Council on the Accreditation of Rehabilitation
Facilities (CARF).
Participates in agency committee work when available or as permitted.
Completes all trainings as required per program contract and agency policy.
Attends agency sponsored in-services, outside trainings, conferences and
meetings to facilitate continued professional growth and ensure the quality of
case management practices.

Qualifications:
RSS - High school diploma or equivalent considered if accompanied with a CT
Recovery University Certification and a minimum of one (1) year experience in
related behavioral health field.
First Aid/CPR certification or willingness to obtain certification within 90 days of
hire. Employee is responsible to maintain ongoing certification.
Valid Connecticut Driver’s license is required with the willingness to transport
clients in personal vehicles for RSS positions. Position requires the employee
to maintain reliable transportation and the minimum required CT State
automobile liability insurance (Public Act No. 17-114).
Proficient computer skills required, including Microsoft Office and electronic
record keeping.
Company Benefits Include:
• Competitive Wages
• 401(k) - with company match up to 3.5%
• Medical, Dental, and Vision
• FSA and Dependent Care Accounts
• Company-Sponsored Employee Assistance Program
• Company Sponsored Life, AD&D and LTD
• Colonial Supplemental Insurance
• Vacation, PTO & Sick time for eligible FT 40 & PT (20-39 hour)
Employees
• Connecticut Paid Sick Time for all employees up to 40 hours
a year
• 12 Company Holidays Paid at Double Time (hourly employees)