MAGIC CITY ENTERPRISES

Community Services Assistant Coordinator

DEPARTMENT: Community Services

JOB ANALYSIS: October 2020

Note: Statements included in this description are the essential functions of this position. Other non-essential functions may be assigned.

Relationship

Report to: Community Services Coordinator

Other Internal Contacts: All MCE staff and Persons-supported

External Contacts: Parents, guardians, family members, community

facilities and resources.

Work Environment: 5% internal meetings; 95% contact persons-served in MCE programs, classes, facilities and community locations

FLSA Status: Non-exempt

Job Summary

The Community Services Assistant Coordinator is responsible to assist with scheduling of Direct Support Staff, assist with drills and inspections, fill in shifts, and other assigned duties while embracing the Mission, Purpose, and Core Values of Magic City Enterprises.

Job Qualifications:

A. High School education or equivalent

B. Willingness to support people with disabilities to live successfully.

C. Ability to work flexible hours for scheduled activities – in house and in the community. Ability to work on holidays and in inclement weather.

D. Ability to keep accurate documentation

E. Physically able to assist persons supported as needed, able to lift up to 50Ibs safely.

F. Basic computer skills

G. Valid Wyoming driver’s license and insurable

Essential Functions:

Integrity

A. Responsible for scheduling DSP’s including taking call outs. Assists with finding shift coverage for open shifts, including covering shifts.

B. Responsible for assisting community services locations with planning grocery lists and picking up grocery orders.

C. Keeps track of the petty cash in community services locations, turns in all required receipts and documentation into business services.

D. Understand and advocate for the rights of the individuals in services in a positive and proactive manner while treating all persons you work with dignity and respect.

E. Maintain records and complete documentation as required by the Wyoming Department of Health.

F. Serve as a good role model to persons-supported, program staff, and any other internal or external contacts, including modeling a positive attitude when representing the company and/or its programs.

G. Assures individuals rights are not violated and assists with documentation of persons-served grievances and concerns.

H. Maintains a positive attitude, follows work schedule in a responsible manner, maintains an appropriate appearance, demonstrates initiative, and uses good time management skills.

I. Addresses agency concerns appropriately and uses grievance procedure when needed in a time of conflict.

Health and Safety

A. Reorders and delivers medications to persons receiving community services.

B. Audits MARS and reports concerns to their coordinator and health services accordingly.

C. Follow individual care plans assigned by a health care professional, these may include documentation and/or reporting of change in status, appearance, wellness progress of the person supported.

D. Is fully familiar with, and/or knows where to find policies, procedures, and guidelines for Magic City Enterprises and Community Service programs.

E. Assures safety and sanitation of the facilities settings to include emergency drills and responses, first aid, cleanliness of the physical space, and safe handling/storage of cleaning supplies. Reports any concerns to Community Services Coordinator.

F. Facilitates emergency drills. Ensures all community services locations run drills on time and that documentation of each drill is turned in to the Business Services Manager. Conducts any drill follow up that is requested.

G. Conducts monthly vehicle and safety inspections of community services locations and vehicles. Monitors vehicle oil changes, schedules oil changes as needed.

H. Facilitates, monitors, and offers medications to persons-supported if necessary, at appropriate time as documented on the Medication Assistance Record. Works with MCE Health Services staff and Community Services Coordinator to assure the health and medical needs of persons supported are met.

I. Attend required staff meetings and assigned in-service training.

J. Maintains training and certification in accordance with MCE policy, State standards, and individuals-served needs.

Compassion

A. Proactively creates a positive atmosphere and reacts to crisis situations in a calm, professional manner; demonstrates an ability to prevent, or defuse crisis situations with minimal assistance.

B. Assists with coordination of persons-supported schedule including but not limited to participation in leisure activities, social events, medical appointments, professional team appointments, and employment.

C. Promotes establishment of social networks and involvement in the community.

D. Assists persons-supported with the purchase of food, supplies, and services and keeps documentation and receipts for all spending. Assists persons-supported with the use of a debit card if applicable and maintain accurate records of use.

Diversity

A. Develop and maintain a positive and effective relationship with the persons- supported, families, guardians, case managers, program staff, and other service providers with the goal of assisting the coordination of the persons-supported needs.

B. Treats others as they wish to be treated while respecting their beliefs, values, and abilities.

C. Adapts to individual needs on a daily basis.

D. Accepts the differences of everyone they come into contact with, including their coworkers.

Teamwork

A. Assists with taking persons supported to appointments as needed.

B. Fills in open shifts as needed and for DSP’s that are ill or taking PTO.

C. Relieves DSP’s so they can attend training.

D. Maintains professional and timely communication with other staff members regarding any interagency or interpersonal concerns, issues, or problems.

E. Interacts positively and appropriately with community members (i.e. schools, physicians, DFS, families and guardians, Case Managers, visitors) both in person and by telephone.

F. Functions positively with other team members.

G. Responds positively to feedback and suggestions of supervisors.

Excellence

A. Demonstrates creativity and innovation in supporting people with disabilities to live successfully.

B. Takes responsibility for their actions.

C. Understands that we are not just here to meet needs but to enhance lives.

D. Assists with whatever needs to be done regardless of the shift assignment to meet the needs of the people we support and to further the Purpose and Mission of Magic City

E. Demonstrates selflessness towards others.

I have read and understand the job description for my position as a Community Services Assistant Coordinator:

Printed Name: __________________________________________

Signature: ___________________________________ Date: _____________