Computer Support Specialists jobs in South Carolina

IT Helpdesk Analyst

Would you like to be part of a family who loves to take on exciting challenges? Metromont LLC has been one of the leaders in the construction industry for nearly a century and is currently accepting resumesto be part of our dynamic team!

Metromont was founded in 1925 on the principles of faith, honor, and passion, and almost 100 years later, those values are still the foundation of who we are and everything we do. A third-generation company with nearly 1,500 associates across six manufacturing facilities in South Carolina, Georgia, Florida, Virginia, and Texas, Metromont is a leader and pioneer in the engineering and manufacturing of precast concrete. Most of all, were a trusted partner, working side-by-side with our customers from the earliest stages of project design through turnover of the completed structure. In addition to the production of precast concrete, Metromont provides our customers with complementary design and engineering, hauling, erection, and field services to support their full construction needs. Across the eastern seaboard, the southeast, and even as far west as Arizona, our customers rely on us to provide innovative precast solutions and the best quality for their parking structures, data centers, multifamily housing, office buildings, warehouses, schools, and stadiums. And we do, because a trusted partner is who we are and who weve been for nearly a century.

POSITION PURPOSE

Provides technical and software support to Metromont Associates. The individual in this position helps t roubleshoot, analyze, prioritize, resolve, and/or facilitate issues to achieve a resolution for the associate.

RESPONSIBILITIES

Troubleshoot general and company-specific hardware and software applications
Provide technical support to internal and remote customers
Resolve malware and virus infections
Uphold company IT policies, procedures, and best practices
Utilize ticket tracking software to assist end users with issues as they arise.
Deploys computers to end users and ensures the correct software is installed on the pc.
Setup user accounts and provide them with requested and approved permissions.
Assist users with conference room usage.
Troubleshoot office 365 and azure problems for end users.
Troubleshoot printing issues for end users.

SCOPE OF AUTHORITY

This position is under the direct supervisor of the Director of IT
This position does not supervise others

CHARACTERISTICS (Knowledge, Skills, and Abilities)

Minimum 1-2 years of prior help desk experience working with a ticket-tracking system
Customer-focused with excellent communication (written and verbal) skills
Strong organizational and prioritization abilities
Self-motivated and a willingness to learn new skills
Experience troubleshooting Windows 10 (and newer) operating systems and Office 365 business applications; prior experience with Server 2008, 2012, 2016,2019
Experience in Active Directory
Experience troubleshooting basic network issues.

EDUCATION AND TECHNOLOGY

Previous experience working in a helpdesk environment.
Must encompass a supportive understanding of computers, Windows operating systems, and Microsoft applications

WORK ENVIRONMENT / SCHEDULE

Typically works inside in an office environment; some work in our plant environment may be required
Monday - Friday, 8am 5pm; some projects and support requests may require after-hours and/or weekend work.

Metromont LLC (Company) is an equal opportunity employer. The Company is committed to the spirit and letter of all federal, state and local laws and regulations pertaining to equal opportunity. To this end, the Company does not discriminate against any individual with regard to race, color, religion, sex, gender identity,sexual orientation, pregnancy (including medical needs due to pregnancy, child birth or other medical conditions), national origin, age, disability, genetic information, veteran status, or other protected status. This Policy extends to all terms, conditions and privileges of employment, as well as the use of all Company facilities.

The Company is also committed to making reasonable accommodations based on an individuals disability, religion, pregnancy, childbirth and related medical conditions (including, but not limited to, lactation), or any other protected status where a reasonable accommodation is required under the law.

No form of unlawful discrimination, unlawful harassment, unlawful refusal to reasonably accommodate or unlawful retaliation will be tolerated.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

IT Helpdesk Analyst

IT Support Technician

IT Helpdesk Analyst

IT Support Specialist Level 2/3

Facility IT Support

IT Support Specialist

IT Support Services II - Quick Fix

IT Support Services I - Help Desk

FIELD TECHNICIAN - CHARLESTON SC

Help Desk Technician - Onsite

NOC Technician I- SC

IT Support Engineer III - Charleston Remote

Associate Technical Support Specialist

ATM Technician (#4512)

Network Support Specialist

LISW-CP (Greenville, SC)

LISW-CP (Greenville, SC)

LISW-CP (Charleston, SC)

IT Helpdesk Analyst at Metromont – Greenville, South Carolina

Explore Related Opportunities

About This Position

Scan to Apply

Job Location

Frequently asked questions about this position