Computer Support Specialists Jobs Near Me in Pennsylvania

Calling all tech-savvy troubleshooters, cable whisperers, and everyday IT heroes!

The Quest:
It was 8:03 a.m. on a Monday when someone’s screen was mysteriously frozen. Panic set in. Emails were trapped, spreadsheets unresponsive. Just when all hope seemed lost, you arrived. Calm, confident, coffee in hand. Within minutes, the crisis was resolved. Systems restored. A grateful coworker called you “a legend.”

If this feels familiar (or sounds like a story you’d like to be part of), keep reading.

At Dieffenbach’s Snacks, we may be known for our wonderful salty snacks, but behind every satisfying crunch is a team of people who make it all happen. And right now, we’re on the lookout for an IT Support Technician who’s ready to step into a newly created, yet vital, behind-the-scenes role where tech meets teamwork and every fix fuels our mission to Make a Difference.

Why This Role Matters:
In this role, you’re more than just a tech guru, you’re the frontline defender of productivity, the go-to for glitchy moments, and the person who ensures our systems support, not stall, our snack-making greatness.

You’ll install, maintain, and troubleshoot hardware, software, and networks while partnering with our teams to ensure smooth operations, both on-site and remote.

What You’ll Do:

Provide first-level support for hardware, software, and connectivity issues
Troubleshoot desktop/laptop issues and perform basic network maintenance
Deploy new tech tools (computers, printers, and more!)
Support remote team members with access and connectivity
Coordinate with vendors and escalate complex issues to our managed service provider
Help track and manage IT assets and licenses
Keep clear records through our ticketing system
Train team members on everyday tools so they feel confident and capable

You’ll Thrive Here If You:

Have a solid grasp of Windows OS, Office 365, and basic networking
Enjoy solving problems and helping people
Communicate clearly, whether it’s walking someone through a fix or writing clean documentation
Are organized, curious, and ready to “Own It” when something needs attention
Value “continuous improvement” and are always looking for ways to make systems run smoother
Believe people matter, and show that in the way you support the team

The Essentials:

Full-Time Role, Based in Womelsdorf, PA
Occasional lifting (15–50 lbs), climbing stairs, and sitting at your tech command center
Collaborate with all departments (yep, you’ll be kind of a big deal)

Bonus Points For Experience With:

IT ticketing systems
Printer maintenance coordination
Supporting a manufacturing environment
Helping coworkers understand that “Have you tried turning it off and on again?” is legit advice

Curious about Compensation?

This is an hourly position with a pay range of $20 to $25 per hour DOE. Compensation with seasoning... we spice it up based on your experience.

Ready to Join the Dieffenbach’s Snacks?
Apply now to be part of something bigger than bytes and bandwidth. Join a company where your impact matters, your ideas are valued, and your work helps power a culture that’s as strong as our snacks are salty.

Monday - Friday 8am - 4:30pm

IT Support Technician – Womelsdorf, PA

Remote Customer Service Manager

Solution Center Engineer II

Field Support Representative (On-site)

IT Support Technician – Womelsdorf, PA in Womelsdorf, Pennsylvania at Dieffenbach s Potato Chips Inc

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