We are an established IT Services firm looking to hire an energetic, motivated individual with strong interpersonal skills to provide onsite technical support to our clients (desktops, servers, network).

Certifications - CCNA, Network+, JAMF 100, Google Workspace Amin, ITTL Foundation or equivalent experience 

Required Skill Set:

• Entry-level experience as Cisco network engineer
  • General understanding of VLANS, spanning tree protocols, routing protocols.
  • General understanding of IP protocols (IPv4 addressing, UDP,TCP, DNS, DHCP) used when troubleshooting issues.
  • Strong understanding of network monitoring applications.
  • Entry-level to moderate familiarity with ASA and/or Fortinet firewalls; Configuration, troubleshooting, etc.
  • Entry-level experience managing iPads via an MDM solution
  • Ability to troubleshoot VPN access
  • Ability to troubleshoot wireless connections
  • Ability to troubleshoot hardware issues for end-user devices such as laptops, chrome books, desktops, etc.
  • Handling several projects at a time
  • Very good communication skills

Server/Storage Management:

• Ability to install network operating systems and perform more complex upgrades 
• Advanced troubleshooting of operating systems 
• Advanced network/local printing such as shared faxing and shared scanning 
• Advanced network administration such as directory and domain troubleshooting 
• Familiarity with Google Apps 

Schooling/Experience:

• Bachelor of Science Degree preferred but not required.
• Must have 1-2 years of experience.

Note: Candidates require fingerprinting and background checks. Candidates will have to comply. Candidates are required to have a vehicle for minimal travel between buildings.