At DBS Residential Solutions, we believe that remarkable experiences start with knowledge, trust, and expertise. Our mission is to challenge the status quo and redefine the contractor industry by providing homeowners with a level of service and professionalism they’ve never seen before. If you are serious, sincere, and systematic, with a passion for learning, problem-solving, and guiding customers through well-researched solutions, this role is built for you.

As an Existing Customer Service Technician, you will use your expertise and consultative approach to guide homeowners in maintaining and enhancing their current home protection systems. You will take a thoughtful, education-based approach, ensuring that every homeowner understands their options and feels confident in their decisions. If you value quality, integrity, and ongoing learning, this role allows you to combine technical knowledge with impactful customer service.

How You’ll Make an Impact

• Conduct in-home inspections, carefully diagnosing issues and explaining the science and long-term benefits behind our solutions.
  
• Educate homeowners on their current systems and risks, ensuring they have the information they need to make informed, confident decisions.
  
• Follow a structured, process-driven approach, guaranteeing consistency, reliability, and the highest level of customer trust.
  
• Build long-term relationships with homeowners, providing thoughtful recommendations that align with their home’s specific needs.

What You Bring

• A serious, thoughtful, and research-driven approach to sales and problem-solving.
  
• A methodical and systematic mindset, ensuring accuracy and quality recommendations.
  
• Experience in consultative or technical sales, home services, or customer education is strongly preferred.
  
• A valid driver’s license, reliability, and a passion for continuous learning and development.

What We Offer

• A structured, knowledge-based sales system—perfect for those who appreciate process and learning.
  
• Pre-set appointments—no cold calling, just meaningful, solution-based conversations.
  
• Base salary + uncapped commission—earn $60K–$100K+ while making an impact.
  
• Company-provided vehicle, full benefits, 401(K) match, and paid training.
  
• A culture of continuous learning, giving you the tools to become an expert in your field.

If you pride yourself on providing accurate, precise, and detailed work and want to be valued for what you bring to the team, apply today to join us!

Our Purpose: "A world where every family lives in a healthy, safe and comfortable home!"

Our Mission: "Creating lasting "WOW" relationships with employees and customers, while providing permanent home performance solutions!"

Our Core Values: "Positive, Teamwork & Humble"

All offers are contingent on submitting to and passing a thorough background check prior to starting.

For more information about our company, visit www.DBSrepair.com.

DBS is an Equal Opportunity Employer.