At Brightspot, we believe technology should enable content-focused teams to work smarter, faster, and more seamlessly to move businesses forward. Our world-class delivery team has decades of collective experience supporting digital transformation efforts for some of the worlds most well-known companies from eCommerce brands and media organizations to corporate businesses. Brightspot prides itself on being a leading content management system built to grow and adapt to any business.

We are seeking a Technical Account Manager to serve as a strategic, customer-facing leader for enterprise accounts. This individual will serve as the primary technical liaison between Brightspot and its customers, owning the relationship from a technical and operational standpoint while ensuring an exceptional, white-glove experience.

This is a high-visibility, high-impact position embedded within a marquee customer relationship. You will serve as the senior technical advisor, trusted operator, and cross-functional quarterback, ensuring seamless execution, proactive strategy, and exceptional customer experience.

This is not a hands-on programming role, but it requires strong technical credibility. The ideal candidate can confidently lead architecture-level discussions, coordinate incident response, and make targeted configuration adjustments when necessary.

If you thrive in ownership-heavy roles where your judgment, composure, and technical fluency directly shape customer success, this opportunity is for you.

At Brightspot, we value diversity and strive to create an inclusive environment where all employees can thrive. We are an equal opportunity employer and welcome applicants from all backgrounds and experiences.

Visit www.brightspot.com to learn more about our story and solutions!