What You'll Be Doing

The Systems Administrator at Bank Iowa is responsible for providing support for the Bank's technology infrastructure and application systems. This person will maintain maximum efficiency and stability of the Bank's systems through accurate and time completion of process and procedures.

• Provide reactive operational support with an emphasis on ticket resolution, ticket escalation, troubleshooting, and resolution.
• Perform proactive system administration including maintenance, patching, lifecycle management, and monitoring.
• Participate in project work and implementations with partial ownership of assigned initiatives.
• Administer Microsoft 365 services including Entra ID, Intune, and Copilot Studio.
• Administer virtualization platforms including Hyper-V.
• Provide working-level networking support for Meraki, Aruba, or Juniper switching environments.
• Participate in information security operations including system hardening, log review, vulnerability remediation, and incident response.
• Assist with regulatory exams and audits including evidence gathering and remediation.
• Create and maintain technical and audit documentation.
• Partner with internal business units to translate technical solutions into business outcomes.
• Coordinates various vendors when additional in-depth technical assistance or telecom support is needed.

Required Education & Experience

• Associate's degree in computer related field or relevant experience.
• Minimum 4 years' experience in Information Technology.
• Minimum 2 years' experience managing and implementing systems.

Additional Qualifications

• Ability to exhibit our values; Think Big, Be People-Centered, Enable Great Things, and Bring Your Best.
• Excellent working knowledge of infrastructure and application systems.
• Excellent working knowledge of the Microsoft CoPilot, PowerPlatform, and Purview admin centers.
• Experience with Windows Server operating systems.
• Previous SQL experience (desired but not required).
• Previous routing, switching, and VOIP experience.
• Previous Microsoft Azure, Office Admin Center, and Intune/MECM experience.
• Previous virtualization experience.

What you’ll love about us

Our team members love working here, and the prevailing reason is this: our people. In addition to the great team you will be a part of, here are some of the other reasons why our team members love working here:

• A competitive financial package we want you to bring your best so in addition to your compensation, every team member receives a bonus opportunity, a generous 401k match, and discretionary profit sharing.
• Robust benefits and wellness - we are proud to offer health, dental and vision insurance as well as a wellness program designed to help drive down your premiums for benefits-eligible team members. Our wellness initiatives promote positive change and allow our team members to think big.
• Blending work and life – As a people-centered organization, each team member is provided a generous PTO bank. Bank Iowa team members receive 11 paid observed holidays, 100% paid parental leave, an opportunity for sabbatical leave, generous bereavement, and an employee assistance program designed to support team members throughout various stages in their lives.
• Continued learning opportunities – Bank Iowa enables great things and supports team member development at every stage of your career. Our development approach focuses on your innate talents and developing those into areas of strengths. Learning experiences are available in formal & informal training settings, as well, on-the-job training. Development programs are available in-person and online. Our tuition reimbursement program is available to support formal education programs.
• Community Involvement – Our team members are active members of their communities and people-centered. Bank Iowa aspires to be a center of influence in each of the 22 communities we are located in. In addition to company-sponsored volunteer opportunities, we offer paid volunteer time off (VTO), which allows team members to give their time to organizations they care about, without having to use PTO.
• Recognition – Bank Iowa is proud of our team members who “Live our Values”. Our peer nominated recognition program presented annually, recognizes and celebrates team members who exemplified our values from the past year.

Our People-Centered Culture

At Bank Iowa our purpose is to Empower People, Inspire Success and Foster Growth. Bank Iowa is one of the leading independent Ag banks and the second-largest family-owned bank in the state of Iowa. Our bank family consists of team members and clients throughout Iowa who we serve in our 22 communities.

At Bank Iowa, we’re proud to put people first, and we value our team members as much as our clients. We support team member development by focusing on their innate talents and developing those into areas of strength. We offer an environment where people care about each other, like family. If you’re looking for a career with colleagues who have the opportunity to bring their best, think big, and enable great things, Bank Iowa is the place for you.

Bank Iowa is an equal opportunity employer with a passion for creating an inclusive environment where all people are truly welcomed, valued and respected – for all of who they are – regardless of differences. All applicants will be considered for employment without regard to age, race, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.