JOB PURPOSE

The Compliance Operations Analyst supports the Compliance Operations Manager and compliance team in ensuring that compliance operations align with federal, state, and local regulations, as well as internal compliance policies and procedures. This role assists with day-to-day compliance activities, monitoring processes, documentation, and reporting, while gaining exposure to compliance requirements and business operations.

The Junior Analyst will help support the Needs Assessment process, assist with compliance monitoring and auditing activities, support transparency reporting efforts, and contribute to training and communications. This position works closely with internal stakeholders and other functions under the guidance of senior compliance staff.

The Compliance Operations Analyst reports directly to the Compliance Operations Manager.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The following are essential functions of this position. This position may be responsible for performing additional duties and tasks as needed.

Compliance Monitoring and Audits

• Assist in the administration and monitoring of the Annual Needs Assessment process, including initiating workflows, tracking submissions, and performing periodic reviews under supervision.

• Support the processing of Needs Assessment amendment requests and ensure proper routing and documentation.

• Provide basic system and process support to Needs Assessment stakeholders, escalating issues as appropriate.

• Assist with the administration of the HCP Consultant Interaction submission tool, including user support, troubleshooting, and reporting.

• Participate in internal compliance monitoring activities and audits under the direction of senior compliance staff.

• Compile and organize monitoring and audit results and assist with preparing summaries and recommendations.

Regulatory Support and Guidance

• Help prepare training materials and communications related to compliance requirements and best practices.

• Participate in delivering compliance training sessions alongside senior compliance team members.

Risk Assessment and Mitigation

• Assist with due diligence requests and help ensure contract-related documentation is completed and routed appropriately.

• Track compliance metrics and maintain logs and reports for compliance initiatives.

• Assist with developing and maintaining procedures, checklists, and documentation that support compliance and risk mitigation efforts.

Incident Management and Investigations

• Provide documentation and administrative support for compliance investigations at the direction of the Compliance Operations Manager.

• Assist with educating business stakeholders on compliance requirements related to HCP engagements.

• Support the review of Concur HCP engagement flags, document findings, and escalate issues as needed.

• Help draft and update internal work instructions, templates, and reference materials.

Transparency Reporting

• Assist with monitoring the Transparency Database throughout the year and help identify and resolve data errors.

• Support the collection, organization, and preparation of information for global transparency reporting.

• Work with internal stakeholders to ensure documentation required for transparency reporting is accurate and complete.

Overall Compliance Support

• Perform general administrative and analytical support tasks for the compliance team as assigned.

• Perform auditing and monitoring activities on a monthly, quarterly and annual basis, which may include transactional testing, procedural interviews, in person event observations, and other auditing related functions for the purposes of testing adherence to Compliance policies and procedures.

MINIMUM QUALIFICATIONS

The requirements listed below are representative of the education, knowledge, skill, and/or ability required for this position.

Education / Certifications

• Bachelor’s degree (or equivalent experience)

Experience, Skills, Knowledge and/or Abilities

• 0–2 years of experience in compliance, legal, audit, operations, healthcare, or a related field (internships or entry-level roles acceptable)

• Foundational understanding of compliance principles, regulations, or controls, or a strong interest in learning healthcare compliance

• Strong attention to detail and organizational skills

• Ability to manage routine tasks accurately and meet deadlines in a structured environment

• Demonstrates professionalism, integrity, and ability to maintain confidentiality

• Comfortable working under close to moderate supervision with increasing independence over time

• Proficient in standard business applications (e.g., Microsoft Excel, Word, PowerPoint)

• Strong written and verbal communication skills

• Willingness to ask questions, learn new systems, and grow within the compliance function

PHYSICAL REQUIREMENTS / ADVERSE WORKING CONDITIONS

The physical requirements listed in this section include, but are not limited, to the motor/physical abilities, skills, and/or demands required of the position in order to successfully undertake the essential duties and responsibilities of this position. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to allow qualified individuals with a disability to perform the essential functions and responsibilities of the position.

• No additional physical requirements or essential functions for this position.