Benefits Administration | Client Relations | Financial Accuracy | High-Volume Processing

If you have experience in Client Relations, Accounts Payable, Accounts Receivable, Payroll Processing, Banking Operations, HR, Employee Benefits, or Insurance Claims, your background aligns exceptionally well with this opportunity.

We are hiring a Claims Account Specialist to manage the day-to-day administration of pre-tax benefit plans for an assigned group of clients. This high-volume, fast paced position requires strong multi-tasking and organizational skill and includes validation of claims and process reimbursements, status changes, enrollments, responding to client and participant inquiries and implementation of plan set-ups/changes.

What You’ll Be Responsible For

• Providing a high level of professional service to DBS clients and benefit plan particpants.
• Validation of claims and process reimbursements and ensuring financial accuracy
• Managing enrollments, eligibility updates, and payroll-related status changes
• Administering FSA, HRA, ICHRA, HSA, and other customized benefit plans
• Responding to client and participant inquiries professionally and efficiently
• Implementing plan setups and processing plan changes
• Maintaining compliance and documentation standards

Backgrounds That Translate Well to This Role

We strongly encourage candidates with experience in:

• Accounts Payable (AP)
• Client Services
• Payroll processing
• Banking or financial operations
• Human Resources administration
• Employee benefits administration
• Insurance claims processing
• TPA or carrier environments

If you’re accustomed to handling financial transactions, reviewing documentation for accuracy, meeting processing deadlines, and maintaining confidentiality — this role will feel familiar and rewarding.

What You Bring

• Proven ability to provide a high-level of customer service
• Strong organizational skills with exceptional attention to detail
• Analytical thinking and sound problem-solving ability
• Basic math/accounting competency
• Ability to multi-task effectively in a fast-paced environment
• Professional communication and interpersonal skills
• Flexibility and ability to shift priorities quickly
• Proficiency in Microsoft Office 365, including Excel
• Ability to effectively work with personnel of varied skill levels and work through challenging situations efficiently.
• Minimum of two years experience in a professional work environment working directly with customers/clients.
• Previous experience in claim validation, payroll, banking or insurance environment is required.

Why This Role Matters

Behind every processed claim is an employee relying on accurate, timely reimbursement. Your work directly impacts client satisfaction and participant experience.
If you thrive in structured, high-volume environments where accuracy and follow-through are non-negotiable — we’d like to connect.

Apply now, it’s quick and mobile-friendly https://diversifiedbenefitservices.applytojob.com/apply

If this role sounds like a fit, we'd love to hear from you. Apply now.

Diversified Benefit Services Terms and Conditions:

1. Diversified Benefits Services uses SMS in efforts to contact candidates in a timely manner in order to request more information or keep candidate informed regarding the status of their application.

2. You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at mprescott@dbsbenefits.com.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive occasionally. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy below.

Privacy Policy: We collect your mobile number and related opt-in data for the delivery of SMS messages. Your mobile opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.