Billing Office Coordinator

Location: 57 Regional Drive, Concord, NH
Schedule: Full-time, Monday – Friday

SUMMARY: The Billing Office Coordinator is responsible for assisting the Business Office Supervisors and Manager with day-to-day coverage and support of assigned functions of the Business Office. Works as a member of the Business Office team to reach departmental goals and objectives. Maintains positive relationships with patients, family members, providers, and fellow employees.

JOB DUTIES:

· Charge entry of service provided by Concord Orthopaedics providers including CPT and ICD-10 code review, billing modifiers, payment entry, and account error correction.

· Accounts receivable follow-up on unpaid claims, explanation of benefits review, denied claims processing, and appeals.

· Cross-cover other areas of the Business Office as directed by the Business Office Supervisor and/or Manager.

· Participate in creating and maintaining a positive, high-quality work environment.

· Build collaborative relationships with peers and employees across organizational lines.

· Other duties as assigned to meet the business needs of Concord Orthopedics.

QUALIFICATIONS:

· High school diploma required, associate’s degree preferred.

· Medical billing & coding certification preferred.

· Previous orthopaedics claims processing and coding experience desired.

· Excellent interpersonal and communication skills.

· Positive attitude with the ability to be flexible and adaptive.

· Proven ability to problem solve with conflict resolution.

· Ability to maintain composure when confronted with fast paced and stressful situations.

PHYSICAL REQUIREMENTS:

This position requires minimal reaching, bending, kneeling, squatting, and lifting. The position also requires moderate to extensive keyboarding, moderate walking, and frequent sitting