• Exceptional Patient Care: Maintains visual observation at all times, monitoring patient behaviors and movements. Remains alert at all times while on duty and recognizes behaviors that could result in potential harm to patient. Supports the plan of care for patient requiring virtual monitoring. Verbally redirects patient over digital 2-way audio device. Immediately summons the nursing staff if the patient requires assistance. Provides for patient comfort, safety, and protects dignity, privacy and confidentiality.
• Excellent Communications: Communicates with internal/external customers/colleagues in a courteous, positive, empathetic and professional manner. Provides shift-to-shift hand off to virtual monitoring attendants and nursing staff of pertinent information/ behaviors

Maintain Patient Safety: Provides nursing staff with information in a timely fashion when patient appears to pose a threat to themselves or Requirements:

• Education: General knowledge normally acquired by completing a high school diploma or equivalent required.
• Capable of continuous monitoring of up to 12 patients at one time.
• Ability to communicate verbally, calmly and courteously in stressful situations
• Ability to work Independently maintaining accuracy, consistency and maintaining patient confidentiality
• Basic Computer skills
• Ability to pass background checks
• Provides for patient comfort, safety, and protects dignity, privacy and confidentiality