At Snoqualmie Valley Health, we’re not just in the business of healthcare; we’re in the business of empowering our community to live boldly and live well. Our commitment to excellence and innovation calls for team members who will build trust, obsess over excellence, lead innovation, and deepen connections within our community. We are guided by our core values, and we’re looking for someone who can embody those principles as part of our dynamic and growing team.

Located in a trailblazing, adventure-loving town at the base of the Cascades, Snoqualmie Valley Health is an independent public hospital district serving a vibrant community that thrives on both adventure and connection. This is more than a job—it’s an opportunity to be part of something bigger.

JOB TITLE: Assistant

POSITION SUMMARY:

The Lab Assistant obtains and processes capillary and venous blood samples from patients of the Snoqualmie Hospital system including its hospital, all clinics, and emergency department. The Lab Assistant plays a critical role in ensuring the quality and integrity of results by collecting high-quality samples. They are the primary liaison between the laboratory and its customers, including patients, coworkers, and other departments.

Build Trust

The Assistant demonstrates integrity, transparency, and compassion in all interactions by:

• Strictly adhering to all Snoqualmie Valley Hospital system procedures and policies as well as Laboratory-specific procedures and policies
• Complying with all local, state, and federal requirements for healthcare institutions and medical laboratories including, but not limited to, CLIA and WA DOH
• Maintaining a clean and safe environment for patients and staff

Obsess Over Excellence

The Assistant supports continuous improvement and high standards of care by:

• Performing venipuncture and/or capillary blood collection as ordered by provider
• Processing samples to prepare for laboratory testing
• Performing waived patient testing and quality control
• Recognizing and correcting problems associated with orders and samples before forwarding to technical staff

Lead Innovation

The Assistant encourages creativity and forward-thinking approaches by:

• Using IT systems to register patients, schedule appointments, process orders, enter results, and communicate with providers and other departments
• Participating in training of new staff and student externs
• Maintaining supply levels by restocking, taking inventory, and communicating needs to laboratory management

Deepen Connections

The Assistant strengthens relationships with patients, staff, and care team partners by:

• Working effectively as a team member within the department, and with other departments, to provide quality service through respectful communication, cooperation, and collaboration
• Using various methods to communicate such as email, fax, instant messaging, EMR messages, and telephone
• Performing clerical duties such as scanning, faxing, and filing

Key Responsibilities

• Perform venipuncture and/or capillary blood collection as ordered by provider
• Use IT systems to register patients, schedule appointments, process orders, enter results, and communicate with providers and other departments
• Process samples to prepare for laboratory testing
• Perform waived patient testing and quality control
• Perform clerical duties such as scanning, faxing, and filing
• Participate in training of new staff and student externs
• Comply with all local, state, and federal requirements for healthcare institutions and medical laboratories including, but not limited to, CLIA and WA DOH
• Strictly adhere to all Snoqualmie Valley Hospital system procedures and policies as well as Laboratory-specific procedures and policies
• Maintain a clean and safe environment for patients and staff
• Maintain supply levels by restocking, taking inventory, and communicating needs to laboratory management
• Work effectively as a team member within the department, and with other departments, to provide quality service through respectful communication, cooperation, and collaboration
• Use various methods to communicate such as email, fax, instant messaging, EMR messages, and telephone
• Recognize and correct problems associated with orders and samples before forwarding to technical staff

QUALIFICATIONS:

Required Education/Certification:

• Successful completion of a phlebotomy program through a post-secondary school or college accredited by a regional or national accrediting organization recognized by the US Department of Education
• Current WA State Medical-Assistant/Phlebotomist certificate, or the ability to obtain certification within 60 days with proof of application

Skills:

• Proficiency in venipuncture and capillary blood collection using sterile technique
• Excellent communication and interpersonal skills
• Customer service
• Ability to work with a diverse patient group including infants, children, and adults
• Ability to complete waived testing
• Knowledge of safety procedures and proper use of PPE
• Ability to complete various clerical duties
• Ability to work with blood, body fluids, and tissue samples

WORK ENVIRONMENT:

• Potential exposure to bodily fluids, communicable diseases, toxic substances including chemical disinfectants, and other conditions associated with a hospital environment

PHYSICAL DEMANDS:

• Must be able to meet the physical requirements required to perform associated laboratory tasks including:
• Lifting and carrying up to 40 pounds
• Full range of body motion, manual dexterity, and hand-eye coordination
• Standing for long periods
• Stooping, bending, and reaching
• Walking

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

BENEFITS:

We believe in taking care of those who take care of our community. We’re proud to offer a comprehensive benefits package that puts your health and well-being first. With our flexible medical plan, you’ll have access to multiple in-network tiers, including top-quality care from Snoqualmie Valley Health, Eastside Health, and First Choice/First Health providers. The best part? Anyone covered under our plan can receive care at SVH at no cost! It’s all about giving you the options and support you need to experience life’s great adventures.

• Medical
• Dental
• Vision
• Pharmacy
• Life and AD&D
• Retirement Plan
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
• Travel Assistance & ID Theft Protection
• Pet Insurance
• Other Voluntary Benefits

Benefit Eligibility Requirements – Employees regularly scheduled at least 20 hours per week.

Employee Dependents – Your legal spouse or domestic partner; dependent children until age 26.

Waiting Period – 1st of the month from the date of hire.

PLEASE NOTE:

• The flu shot (during flu season) is required for employment, with exemptions available for valid medical or religious reasons.
• Snoqualmie Valley Health is a drug-free workplace. We complete drug screenings as part of our onboarding process.