Job Summary:

Collects and handles blood specimens and maintains supplies in the phlebotomy section room. Required to do order entry and result retrieval. Performs other duties as assigned. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served; also demonstrates knowledge of the principles of growth and development and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his/her age specific needs, and to provide the care needed. Must be able to maintain composure when reporting to Code Strokes and Code Alphas at the ED. Knowledge and skill to perform varying Chain of Custody Drug Screens. Demonstrates customer service skills when communicating with patients or employees.

Performance Expectations

Performance Expectations: Performance expectations will be covered in the orientation and preceptor phase of your orientation to your job.

• Demonstrate the ability to use various computer programs in addition to the EMR system
• Demonstrate the ability to multitask
• Demonstrate the ability to stand for long periods of time.
• Demonstrate the ability to perform POC test procedures
• Demonstrate the ability to perform various methods of specimen collection (i.e. venipuncture, skin puncture)
• Demonstrate the ability to correctly enter orders through multiple workflows (i.e. outpatient, requisition entry).
• Demonstrate the ability to analyze and problem solve varying order issues.
• Demonstrate the ability to correctly package and ship diagnostic specimens.
• Demonstrate the ability to triage specimens as they are received into the lab.
• Demonstrate the ability to receive specimens from tube station and front office, process appropriately, add-on necessary procedures, and deliver specimens promptly to appropriate departments.
• Demonstrate knowledge of specimen requirements for in-house testing and send-out testing.
• Demonstrate knowledge of specimen processing in order to locate specimens.
• Demonstrate the ability to communicate effectively with others in an appropriate and timely manner. Adheres to and promotes established values of the organization, i.e. customer service, safety, infection control, and compliance standards.
• Demonstrate the ability to troubleshoot issues with various equipment (label printers, centrifuges, etc.)
• Demonstrate consistency in following FGH policy, procedures, and standards of care in performing all duties.
• Demonstrate participation in department meetings and education/training and meets the established deadlines for completion.

Qualifications:

Education/Skills

High school graduate or G.E.D. required

Work Experience:

No experience required. Phlebotomy experience preferred.

Certification/Licensure:

• • ASPT or equivalent preferred.

Mental Demands:

Ability to set priorities for tasks, communicate effectively, cooperate with others, perform

repetitive tasks, take orders, follow directions precisely, and function under stress.