Signature Healthcare is Southeastern Massachusetts’ premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital; Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 18 ambulatory locations. We believe our distinctive Signature Healthcare team approach is the way healthcare should be: medical professionals across many locations communicating and collaborating, taking advantage of technologies and resources to make a difference in the lives and health of our patients.

Position Summary:

Under the general supervision of the section Supervisor, performs laboratory tests to aid in diagnosis and treatment of patients. Performs both routine and specialized diagnostic tests and/or clinical support functions. Works as a generalist with responsibilities in multiple laboratory departments, or dedicated to a specific department depending on need.

Location: 680 Centre Street, Brockton, MA

Department: Blood Bank, Chemistry, Hematology, Microbiology

This is a full time 40 hour/ week position

Responsibilities:

• Shall maintain proficiency and perform diagnostic tests in assigned areas of the laboratory to include: Blood bank, Serology, Coagulation, Urinalysis, Hematology, Chemistry, and Microbiology.
• Performs diagnostic tests in accordance with laboratory procedures and policies
• Communicates with medical staff and/or office staff as needed (i.e. specimen issues, order questions, result communication.) and documents communications appropriately.
• Receives and processes specimens from inpatients and outpatients.
• Evaluates specimens for acceptability for proper testing. Investigates and documents problems with unacceptable specimens.
• Ensures test results correlate with patient's available LIS history. Effectively investigates delta checks. Understands age specific normal values.
• Accurately enters results into the LIS. Timely review all manually entered results.
• Effectively communicates all required results to appropriate personnel depending on priority in accordance with lab policy.
• Completes periodic proficiency survey tests and required reports. Maintains confidentiality of all patient reports and distribute to those authorized.
• Prepares and sets-up equipment for various tests, assure proper calibration and maintenance of equipment.
• Operates within established control parameters for all laboratory tests.
• Ensures constant documentation and retention of all quality control data.
• Performs and records daily, weekly, and monthly maintenance checks on laboratory equipment.
• Troubleshoots instruments, equipment, reagents and patient specimens when problems occur. Notifies the Supervisor if unable to solve the problem.
• Practices efficient economical use of laboratory supplies and reagents.
• Ensures adequate availability of required supplies and reagents and communicates to appropriate supervisory personnel when necessary.
• Keeps abreast of new developments in the field of clinical laboratory, including procedures, techniques, equipment and computers.
• Has ability to learn and perform new procedures established in the clinical laboratory.
• Maintains work area in a neat, clean and orderly condition at all times.
• Assists in work performed by all new personnel; trains students, and instructs non-technical personnel. Assists with training new personnel as needed.
• Must wear facility provided identification badge.
• Consistently adheres to established Laboratory and Hospital policies for Universal Precautions, Chemical Hygiene and Safety procedures. When handling blood and/or body fluids, Personal Protective Equipment (PPE) is utilized in order to minimize exposure to infectious diseases. Chemical Hygiene and Safety policies and procedures are followed when using chemicals.
• Performs other related duties as assigned
• Functions independently in applying appropriate Judgment regarding type and acceptability of test results.
• Refers unusual problems or issues regarding unfamiliar situations, test procedures, or complaints requiring supervisory attention to the appropriate personnel.
• Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
• Commits to recognize and respect cultural diversity for all customers (internal and external).
• Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed.

BASIC KNOWLEDGE/SKILLS/APTITUDE/EXPERIENCE:

• Task-Focused - Handle multiple priorities; Make decisions/Use independent discretion
• Handle multiple priorities; Work alone; Work with others;
• Work in close proximity to others and/or in a distracting environment; Make decisions under pressure;
• Manage anger/fear/hostility; Manage stress

Education/Experience/Licenses/Technical/Other:

1. Education: Associates degree in a chemical, biological or physical science or medical technology with at least one year of laboratory training or experience.
2. Experience: At least one-year hospital work experience preferred.
3. Certification/Licensure: MLT (ASCP); CLT (NCA), ASCP eligible, or equivalent.
4. Software/Hardware: Functional experience with common laboratory analyzers and laboratory computer systems, including PC's.