COMPANY OVERVIEW:

Founded in 1989, United Automobile Insurance Company is an innovative and established organization looking for [a] Casualty Bodily Injury Adjuster(s) to join our team. Family-owned, UAIC, is one of the largest privately held property and casualty insurance companies in the United States. The key to our growth and success is a commitment to providing quality service to our agents and customers, by providing disciplined underwriting, and strategic claims handling. Our ongoing efforts to invest substantial resources in personnel and technology are the foundation of our promise of assuring maximum efficiency and specialized operations in the industry. We are proud that our independent agents and customers have recognized our dedication by making UAIC the market leader in every state where we conduct business.

SCOPE:

As a Casualty Bodily Injury Adjuster, you will be responsible for investigating and processing insurance claims related to bodily injury. This role primarily focuses on handling non-litigated ensuring fair and efficient resolution for all parties involved. This position offers a remote work arrangement, allowing the ideal candidate to work from their preferred location within the Southeast region.

DUTIES:

• Conduct thorough investigations of bodily injury claims to determine coverage, liability, and damages.
• Gather relevant information, including statements from parties involved, medical records, police reports, and any other pertinent documents.
• Assess the extent of bodily injuries and associated medical treatments to determine appropriate compensation.
• Analyze policy coverage and apply relevant laws and regulations to claims.
• Maintain clear and professional communication with policyholders, claimants, attorneys, medical providers, and other stakeholders.
• Provide updates on the status of claims and address inquiries in a timely manner.
• Negotiate with claimants and attorneys to reach fair and reasonable settlements within established authority limits.
• Review settlement agreements and release forms.
• Provide excellent customer service to policyholders and claimants by demonstrating empathy, professionalism, and responsiveness.
• Ensure compliance with all applicable insurance laws, regulations, and company policies.
• Stay informed about changes in laws and regulations affecting bodily injury claims.
• Respond timely and appropriately to all settlement demands.

EDUCATION:

• Associate or bachelor’s degree preferred and/or a minimum of 3 years of related work experience, preferably with BI claims.
• Active Adjuster’s license

SKILLS & EXPERIENCE:

• Bilingual (English & Spanish) preferred.
• Knowledge of insurance principles, policies, and procedures.
• Strong analytical, negotiation, and communication skills.
• Ability to work independently and efficiently manage a caseload.
• Proficient in Word, Excel, Windows-based applications, and internet usage.
• Guidewire knowledge preferred.
• Must be familiar with forms, procedures, regulations, coverages, and claims processes.
• Must be able to exercise good judgment and state opinions assertively.
• Must be able to write and speak clearly and concisely.
• Must be able to perform work effectively in a highly intense environment and handle multiple tasks and demands simultaneously.
• Must illustrate analytical skills to identify, gather, and organize information.
• Must be able to work independently in a team environment.

BENEFITS:

• 401(k) Retirement Savings Plan with employer match.
• Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance
• Paid Time Off, Holidays, and Leave programs.
• Flexible spending accounts
• Basic Life Insurance and Voluntary Life/ADD
• Short Term and Long-Term Disability

UAIC is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. All employment decisions at UAIC are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.