The purpose of this classification is to perform supervisory, administrative and planning work functions associated with day-to-day installation, operations, maintenance and repair of the fixed assets belonging to the lakes facilities, water treatment facilities, wastewater treatment facilities, pump stations and water tanks and to provide support to the Executive Director for process assets in the Water & Sewer Department.

The following duties are normal for this classification. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Specific duties listed may not be required for all positions within this classification, but are determined by the normal requirements for the particular position.

As needed oversees and/or participates in the installation, maintenance and repair of fixed assets and equipment utilized in water treatment, wastewater treatment pump station, and water tanks operations; monitors and inspects water treatment and wastewater treatment maintenance procedures, equipment and operations for safety and proper process operations in compliance with state regulation; initiates problem resolution.

Assists Water & Sewer Executive Director in day-to-day tasks; trains on activities and issues involved in all water and wastewater process and lakes operating divisions.

Supervises, directs and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, recommending disciplinary action and completing employee performance appraisals.

Develops standard operating procedures (SOP’s) for all routine tasks or jobs performed by water treatment and wastewater treatment operating and maintenance staff; insures all work performed by city staff or contractors on or around city water and wastewater processes conforms to city standards and is performed safely; observes and updates SOP’s to reflect changes or additional safety concerns as they arise; insures personnel are adequately trained on all safety procedures and requirements for duties required in the water process facilities operations and maintenance.

Develops and/or manages proactive programs to prolong the service life and reliability of all water and wastewater process facilities or assets to include but not limited to valve exercising, backflow preventer program, residential meter testing, commercial meter testing, and fire hydrant testing program.

Coordinates with the Office of the City Engineer (OCE) on water and wastewater treatment and conveyance issues and problems of a non-maintenance nature to include but not limited to system process modeling, capacity requirements, process changes, process energy and material uses, etc.; coordinates with OCE on all regulatory or permitting requirements from state and federal government.

Consults with supervisors, regulatory agency personnel, the legal department, and other agency officials to review departmental operations, discuss problems, coordinate activities, develop long-term plans, provide technical expertise, and receive advice/direction.

Plans and organizes process projects and production needs; assigns work; develops employee work schedules to provide coverage; monitors status of work activities and performs inspections.

As needed manages implementation of asset management program for all process assets in the water and sewer department; sets and tracks metrics for staff activities and performance measurement using asset management program software and management tools; improves maintenance costs and efficiencies through use of asset management database and work order planning tools to include cost improvements such as material changes, task scheduling, functional coordination actions, model changes, etc.

Directs the preparation of division reports to all agencies; receives reports, charts, blueprints, forms, correspondence, and contracts; monitors water quality from operational and chemical reports/data; reviews, processes or forwards; maintains documentation for reference.

Develops policies and procedures to ensure compliance with state and federal guidelines within the process divisions under their supervision; prepares and/or completes correspondence, forms, reports, or other documents to meet state reporting requirements; forwards or maintains.

Coordinates work of all process operations and maintenance personnel; in conjunction with OCE, prepares technical specifications for process projects.

Prepares intermediate annual division budgets for submission to next level of management; monitors expenditures and revises budgets as needed to conduct operations and maintenance; assists in development of capital improvements plans for all process operations based on observed needs and future requirements.

Develops long-range and short-range plans and specifications for modification and repair of process systems and equipment.

Processes documentation pertaining to payroll and personnel; completes, reviews, approves and/or forwards; maintains records.

Approves material specifications on annual bids.

Responds to calls from the public concerning water system maintenance problems, complaints, or emergency situations; dispatches service requests; investigates and trouble shoots customer complaints surrounding the treatment processes and conveyance pump stations.

Maintains an awareness of new trends/advances in the profession; investigates and approves the use of new materials, methods and processes, in conjunction with third party professional engineers, supervisors and regulatory agencies.

Establish benchmarking processes to ascertain performance of process operations relative to industry as a whole.

Establish operating reports that provide daily, monthly and year-to-date summaries of activities in operating divisions.

Attends workshops and training sessions.

Must be generally computer literate; must be able to use basic office software packages; must be able to utilize software to construct, modify and maintain spreadsheets (MS Excel); must be able to produce and modify documents in word processing software (MS Word); must be able to produce slide shows in software applications for presentation needs (MS Power Point); should be able to use of asset management software application (GBAMS) and geographical information systems software application (ArcMap).

Attends meetings and serves on committees.

Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.

Recommends policies and procedures that guide and support the provision of quality services by the department.

Incorporates continuous quality improvement principles in day to day activities.

Must meet regular attendance requirements.

Must be able to maintain good interpersonal relationships with staff, co-workers, managers and citizens.

Performs other related duties as required.

Bachelor’s degree in engineering or related field preferred. Ten years of progressively responsible experience in water and/or sewer process operations, wastewater collection or water distribution operations; five years of water and sewer management experience; or any combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must be licensed as a Grade 4 Water Operator or a Grade 4 Wastewater Operator in the State of Alabama. Must possess and maintain a valid driver’s license.

The following requirements are normal for this classification. Specific requirements may not apply to all positions within this classification, but are determined by the normal requirements for the particular position.

PHYSICAL REQUIREMENTS: Must be able to operate a pick-up truck and a variety of automated office equipment including a computer, calculator, copiers, fax machines, two-way radio, and telephone. Physical demand requirements are at levels of those for sedentary work.

DATA COMPREHENSION: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things which may include forms, reports, blueprints, reference materials, legal documents, technical journals, procedural manuals, and operational manuals.

INTERPERSONAL COMMUNICATION: Requires the ability to speak with and/or signal people to convey or exchange environmental engineering, personnel, legal and water utility-related information, including giving/receiving assignments and/or directions to/from co-workers, assistants, managers, or supervisors as well as communicating with regulatory personnel, city council, engineers, and the general public.

LANGUAGE ABILITY: Requires ability to read a variety of environmental engineering, personnel, legal, financial, and water utility-related documentation, directions, instructions, and methods and procedures. Requires the ability to write job related documentation and reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to speak with and before others with poise, voice control, and confidence using correct English and well-modulated voice such as in public speaking situations before the city council and community groups.

INTELLIGENCE: Requires the ability to learn and understand relatively complex environmental engineering, personnel, financial, legal, and water utility-related principles and techniques, to understand departmental policies and procedures, to make independent judgments in absence of supervision, and to acquire and be able to expound on knowledge of topics related to primary occupation.

VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow verbal and written instructions.

NUMERICAL APTITUDE: Requires the ability to add and subtract totals; multiply and divide totals; determine percentages; determine time and weight; interpret statistical data; utilize geometric, algebraic, and trigonometric formulas.

FORM/SPATIAL APTITUDE: Requires the ability to visually inspect items for proper length, width, and shape using job related equipment drafting instruments, calipers, and standard measuring devices.

MOTOR COORDINATION: Requires the ability to coordinate hands and eyes in using automated office equipment and to operate a motor vehicle.

MANUAL DEXTERITY: Requires the ability to handle a variety of items, automated office equipment, control knobs, switches, etc. Must have the ability to use one hand for twisting motion or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination.

COLOR DIFFERENTIATION: May require the ability to discern color.

INTERPERSONAL TEMPERAMENT: Requires the ability to deal with and relate to people beyond giving and receiving instructions. Must be able to adapt to and perform under considerable stress when confronted with an emergency.

PHYSICAL COMMUNICATION: Requires the ability to talk, express, or exchange ideas by means of spoken words and/or hear and perceive nature of sounds by ear.