Job Summary:

Maintain Hansen's IGA “hometown proud” image by providing excellent customer service while accurately completing transactions on a register and bagging customers groceries correctly. Responsible for service counter functions such as lottery, cigarettes and movies. Responsible for stocking and cleaning.

Supervision:

Reports directly to shift manager, assistant manager or store manager.

Qualifications:

18 years of age or older

Must be accurate and detail-oriented

Able to lift 20 pounds regularly and 30 pounds occasionally

Positive, friendly and team oriented

Able to multitask and work in fast paced environment

Stand for the extent of a shift

Essential Job Functions:

Provide excellent customer service by being friendly, courteous and greeting customers

Help customers find merchandise and answer customer's questions

Accurately total customers merchandise at checkout and, using a cash register, complete transaction by accepting customer's form of payment

Follow procedures regarding the sale or alcohol and cigarettes

Handle grocery items properly and use correct methods of bagging

Provide excellent customer service by being friendly, courteous and greeting customers

Help customers find merchandise and answer customer's questions

Accurately total customers merchandise at checkout and, using a cash register, complete transaction by accepting customer's form of payment

Handle grocery items properly and use correct methods of bagging

Handle customer concerns and complaints

Complete any additional duties as they are assigned

Use proper phone etiquette when using the intercom

Use proper phone etiquette when answering the phone and using the intercom

Stock and face shelves when needed

Clean counter and register area as needed. Including but not limited to: sweep, dust, clean belts/lane, etc.

Complete any additional duties as they are assigned