Import Coordinator

Location: Richmond, Virginia

Department: Organ Recovery

Job Type: Full-Time

Clinical Status: Clinical Plus

Shift: 15-call days per month; 24-hour shifts, including weekdays, weekends, and holidays required; field-based role w/ extensive travel (80% or more)

LifeNet Health is searching for talented individuals who will embrace our mission of saving lives, restoring health, and giving hope.

LifeNet Health, headquartered in Virginia Beach, Virginia, is the largest nonprofit organ procurement organization (“OPO”) and tissue processor in the United States, as well as a leading innovator in tissue engineering and regenerative medicine. Our goal is to improve the quality of human life through the provision of organs, tissues, and cells for transplantation; to provide innovation in the fields of bio-implants, regenerative medicine, and research; and, to serve the community with educational and support services that enhance the donation process. LifeNet Health has over 1200 employees and has a growing global presence.

How you will contribute to LifeNet Health’s success:

The Import Coordinator will be responsible for receiving import organ offers from Transplant Centers. Responsible for arranging transportation (ground and air) for the LifeNet Coordinator, the recovering surgeon and/or the organ. Responsible for placing kidneys on pump for imported and/or locally recovered kidneys. The Import Coordinator will also be responsible for flyouts, which include flying with surgeons for organs when needed.

What you’ll do:

• Import Transportation & Logistics: Coordinates and is responsible for all aspects of importing an organ into LifeNet Health service area. This includes all air and ground transportation to assist transplant teams and LifeNet Health staff to and from the recovery site and flying with surgeons when needed.
• Kidney Perfusion: For import cases, operates the kidney perfusion machines, and maintains accurate clinical preservation records. Places kidneys on pump, monitors pump numbers and delivers kidneys to transplant centers for transplantation.
• Documentation: Documents accurately and timely all clinical and logistical information for donors in compliance with all internal procedures and external regulatory standards. Engages with transplant center staff to obtain medical information for imports. Accurately documents donor information in TrueNorth.
• Packaging & Labeling: Packages and labels kidneys for local transplant centers for living donor cases and flyout/fly in organ recoveries as needed. Maintains stocking and preparation of supplies necessary for import recoveries.

What you’ll bring (Minimum Requirements):

• High School Diploma or Equivalent
• Valid State Driver’s License
• TWO (2) years medical field experience

Preferred

• Associate Degree

These would be nice too (Knowledge Skills and Abilities):

• Attention to Detail: Able to perform tasks thoroughly and with care; checks to ensure a high degree of quality/accuracy.
• Communication: Ability to effectively communicate verbally and in writing, building relationships with all professionals at different levels within and outside the organization
• Computer: MS Office (PowerPoint, Excel, Word, Outlook)
• Psychological Skills: Able to perform routine tasks and work under stressful situations.
• Time Management & Multitasking: Able to prioritize multiple, competing priorities and manage time/workload; demonstrated ability to multi-task and identify project interdependencies and potential risks/pitfalls.
• Critical Thinking: Able to make decisions independently regarding logistical arrangements.
• Logistical Analysis: Able to think through and solve problems step-by-step often looking beyond the obvious solution to a problem.
• Teamwork: Able to be collaborative and work as part of a team to resolve issues, complete tasks, and meet business needs

Why work at LifeNet Health?

We have a fierce drive for our mission of Saving Lives, Restoring Health, and Giving Hope. You will not find another company with a culture as strong as ours.

• 403(b) and Profit-Sharing Plan
• Affordable medical, dental, and vision coverage
• Corporate sponsored events for employees
• Work-life balance with generous paid time off to include vacation time, sick time, and paid holidays
  • 18 vacation days
  • 9 sick days
  • 7 paid holidays
• Tuition reimbursement
• Personal career, skill, and leadership development opportunities
• Wellness Program (gym reimbursement, monthly wellness webinars, mental health toolkit, financial resources, and much more)
• Employee Assistance Program (EAP) for employees and members of their household
• Dedicated and passionate co-worker

Salary: $20.36 - $27.15/hour

The pay rate for the successful candidate will depend on geographic location and the candidate’s qualifications and prior relevant experience. *Actual compensation may be higher based on the successful candidate's knowledge and relevant experience.

This position is eligible for an annual bonus once eligibility criteria are met.

All benefits are subject to eligibility requirements and LifeNet Health reserves the right to modify or change these benefits programs at any time, with or without notice, unless otherwise required by law. Further, nothing in this posting is intended to alter the “at will” relationship of a successful candidate and this posting does not constitute a specific promise.

LifeNet Health is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.