Position Summary

The Logistics Merchandiser plays a critical role in coordinating transportation activities between customers, carriers, and the merchandising team. This position is responsible for dispatching loads, managing carrier relationships, evaluating route profitability, and ensuring efficient, cost-effective freight movement while maintaining high service standards for customers.

Key Responsibilities

• Coordinate with the sales team to align customer schedules and transportation needs
• Dispatch loads to carriers in accordance with customer timelines
• Serve as a primary contact for customers and carriers regarding logistics questions
• Build and maintain strong carrier relationships to optimize performance and capacity
• Negotiate freight rates to minimize costs for clients
• Evaluate route profitability and identify improvements opportunities
• Support efficient, timely, and accurate execution of freight movement

Qualifications & Skills

• Strong communication and relationship-building skills
• Ability to manage multiple shipments and priorities in a fast-paced environment
• Analytical mindset with the ability to evaluate route profitability and freight costs
• Negotiation skills and confidence working with carriers and vendors
• Detail-oriented with strong organizational skills
• Proficiency in Microsoft Office 365 (preferred)
• Understanding of transportation, trucking, or logistics operations (preferred, but not required)

What Success Looks Like in This Role

• Loads are dispatched efficiently and on time
• Customers and carriers feel supported, informed, and valued
• Freight costs are controlled while maintaining strong carrier relationships
• Routes are regularly reviewed and optimized for profitability
• The logistics operation runs smoothly with minimal disruption