Position Title: Senior Air & Ocean Export Specialist

Location: Miami, FL 33126

Company: Radiant Global Logistics, Inc.

Position Type: Full Time

Salary Range: $62,000.00 - $80,000.00 Salary/year
Position Summary

Radiant Global Logistics is seeking an experienced and commercially sharp Senior Air & Ocean Export Specialist to join our International Operations team in Doral, FL. This intermediate-level role is responsible for independently managing a complex portfolio of air and ocean export shipments — from booking through final delivery — while ensuring full export compliance, operational precision, and a consistently high standard of customer service.

The ideal candidate brings 4–7 years of hands-on freight forwarding experience, a thorough command of export regulations, and the confidence to handle multi-modal, specialty, and compliance-sensitive shipments without supervision. Beyond day-to-day execution, the Senior Specialist is expected to identify process improvements, contribute institutional knowledge to the team, and serve as a reliable resource for junior operations staff on complex export scenarios.
Job duties may be adjusted based on operational or business needs.

Key Responsibilities

Export Operations — Air & Ocean

1. Independently manage a high-volume portfolio of air, FCL, and LCL export shipments from booking through final delivery and file closure.

2. Serve as the primary operational point of contact for assigned export customers, building trusted relationships through consistent execution and proactive communication.

3. Prepare, review, and process all required export documentation — including HAWBs, MAWBs, bills of lading, commercial invoices, packing lists, certificates of origin, and shipper's letter of instruction — with a high degree of accuracy.

4. Maintain and update shipment records in CargoWise, SAP TM, and internal systems throughout the shipment lifecycle.

5. Ensure full compliance with all applicable export regulations, including EAR, ITAR, OFAC screening, and AES/EEI filing requirements; identify and escalate potential compliance concerns before shipment release.

6. Proactively monitor shipments for exceptions, delays, and carrier issues; communicate status updates to customers before they need to ask.

7. Coordinate pickups, deliveries, consolidations, and warehouse activities with carriers, vendors, and overseas agents.

8. Manage specialty, hazardous, and out-of-gauge (OOG) cargo requirements across air and ocean modes, including applicable documentation and carrier coordination.

9. Enter proof of delivery and close shipment files accurately and on time.

10. Review and validate carrier bookings, routing instructions, and sailing schedules to optimize transit time and cost.

Export Compliance

1. Apply working knowledge of U.S. export control regulations — including EAR (Export Administration Regulations), ITAR (International Traffic in Arms Regulations), and OFAC sanctions — to screen shipments and documentation before filing.

2. Complete AES/EEI filings accurately and within required timeframes; resolve AES rejections and compliance holds independently.

3. Identify export license requirements and escalate controlled commodity or denied party screening issues to the compliance team.

4. Maintain audit-ready shipment records in compliance with U.S. export record-keeping requirements.

5. Stay current on regulatory updates and trade compliance developments affecting air and ocean export operations; share relevant changes with the team.

6. Support CTPAT program compliance and assist with periodic internal export compliance reviews.

Customer Service & Relationship Management

1. Own the customer experience for assigned accounts — proactively communicating shipment status, exception resolution, and transit updates throughout the shipment lifecycle.

2. Respond promptly and professionally to customer inquiries, service disruptions, and escalations.

3. Build and maintain strong relationships with customers, overseas partners, carrier representatives, and internal teams.

4. Send accurate and timely pre-alerts to overseas agents and consignees.

5. Identify opportunities to improve service delivery for assigned accounts and bring recommendations to management.

6. Contribute institutional knowledge on routing, carrier performance, and compliance requirements to support junior operations staff.

Billing & Financial Responsibilities

1. Generate, review, and process customer invoices to ensure accuracy, completeness, and timely billing.

2. Confirm credit approval and rate quotes prior to shipment processing.

3. Coordinate freight rates and tariffs with air and ocean carriers and vendors; identify cost-saving opportunities where applicable.

4. Identify and resolve billing discrepancies or vendor invoice variances before they impact customers or margin.

5. Perform other responsibilities and special assignments as needed.

Qualifications

Experience & Industry Knowledge

1. 4–7 years of direct, hands-on experience in air and ocean export operations within international freight forwarding required.

2. Demonstrated expertise in FCL, LCL, air freight, and specialty/OOG cargo handling across multiple trade lanes.

3. Thorough working knowledge of U.S. export compliance requirements — including EAR, ITAR, OFAC, AES/EEI filing, and denied party screening.

4. Experience managing export documentation end-to-end: HAWBs, MAWBs, ocean bills of lading, commercial invoices, certificates of origin, and related records.

5. Familiarity with CTPAT requirements, ISO standards, and global routing practices.

6. Experience with hazardous materials (HAZMAT) export documentation and handling preferred.

7. Prior experience mentoring or providing guidance to junior operations staff a plus.

Education

1. High school diploma or equivalent required.

2. Bachelor's degree in Logistics, Supply Chain, International Business, or a related field preferred.

3. IATA DGR certification, NCBFAA education credits, or equivalent professional development credentials a plus.

Technical Skills

1. Proficient in Microsoft Office Suite (Outlook, Excel, Word, Teams).

2. Hands-on experience with CargoWise required; SAP TM experience strongly preferred.

3. Familiarity with AES Direct / ACE portal for EEI filing.

4. Experience with carrier booking portals, ocean carrier e-commerce platforms, and air cargo tracking systems.

Core Competencies

1. Independently manages a complex, high-volume account portfolio with minimal supervision and consistent accuracy.

2. Deep knowledge of export compliance requirements — identifies risk and acts before it becomes a problem.

3. Exceptional organizational and time-management skills; comfortable juggling multiple deadlines simultaneously.

4. Clear, professional, and proactive communicator — customers and colleagues rely on this person for timely, accurate information.

5. Sound problem-solving judgment; knows how to resolve complex shipment and compliance issues efficiently.

6. Analytical mindset with a genuine interest in process improvement and operational efficiency.

7. Collaborative team contributor who also shares knowledge and helps develop others.

Work Schedule

1. Set working hours of 8 hours per day with requisite meal and rest breaks.

2. Flexibility required to manage time-sensitive export deadlines and carrier cut-off times.

3. Ensures work responsibilities are covered during absences.

Work Environment & Physical Demands

1. Climate-controlled office environment with moderate noise level.

2. Regular physical demands: walk, sit, use hands to handle or feel, use fingers for keyboarding, reach with hands and arms, talk and hear.

3. Specific vision abilities: close vision, distance vision, peripheral vision, and ability to adjust focus.

Compensation & Benefits

Starting pay reflects the candidate's years of freight forwarding experience, export compliance expertise, CargoWise/SAP TM proficiency, and demonstrated ability to independently manage complex multi-modal accounts. Pay ranges may be modified in the future.

About Radiant

Radiant Logistics, Inc. (www.radiantdelivers.com) (NYSE American: RLGT) is a publicly traded third-party logistics company providing technology-enabled global transportation and value-added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base — including manufacturers, distributors, and retailers — supported from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management, and technology services.

As part of Radiant, you will join an environment where expertise, initiative, and commitment to excellence are genuinely valued. For a Senior Export Specialist, Radiant offers the opportunity to manage meaningful accounts, grow technical skills across air and ocean modes, and build a long-term career in international trade logistics.

Radiant is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.