About Generation Hospitality

As a recognized leader in the hospitality industry, Generation Hospitality Group brings unparalleled expertise in marketing, sales, operations and revenue management.

About The Role

As a Housekeeping Supervisor, you will be responsible for overseeing the daily operations of the housekeeping team to ensure a clean, safe, and welcoming environment for all guests and staff. Working in an hourly, part-time capacity, you will coordinate room and facility cleaning schedules, monitor quality and productivity, and provide hands-on support and guidance to housekeepers. This role requires strong attention to detail, clear communication in English, and the ability to lead by example while maintaining high standards of cleanliness, safety, and customer service.

What You'll Do

• Supervise daily housekeeping operations, including room cleaning, public area maintenance, and laundry tasks
• Assign and prioritize work schedules and cleaning assignments to housekeeping staff based on occupancy and operational needs
• Inspect guest rooms and public areas to ensure they meet established cleanliness and presentation standards
• Provide training, guidance, and ongoing feedback to housekeeping staff to support performance and development
• Monitor inventory levels of cleaning supplies and linens, and communicate replenishment needs to management
• Ensure all safety, sanitation, and infection-control procedures are followed in compliance with company policies and regulations
• Assist in hands-on cleaning duties during peak periods or staff shortages to support team productivity
• Report maintenance issues and necessary repairs promptly to the appropriate department
• Support onboarding of new team members by demonstrating proper cleaning techniques and use of equipment
• Maintain clear, professional communication with staff, management, and other departments to coordinate housekeeping needs
• Document and report any incidents, guest concerns, or staff performance issues to the department manager
• Help develop and reinforce standard operating procedures for housekeeping tasks and quality control
• Contribute to a positive, respectful work environment that encourages teamwork, reliability, and high service standards

Qualifications

• Minimum of 1 year of housekeeping or related experience, preferably in a hotel, healthcare facility, or similar environment
• Previous experience in a lead or supervisory capacity is preferred, but strong leadership potential will be considered
• Ability to communicate clearly and effectively in English, both verbally and in writing
• Strong attention to detail and commitment to maintaining high standards of cleanliness and guest satisfaction
• Basic understanding of cleaning chemicals, equipment, and safety practices
• Ability to organize, prioritize, and delegate tasks in a fast-paced environment
• Comfortable providing feedback, coaching, and training to team members
• Physical ability to stand, walk, bend, reach, and lift moderate weights for extended periods as required by housekeeping duties
• Reliable and punctual, with the flexibility to work part-time hours, including weekends and holidays as needed
• Strong problem-solving skills and the ability to remain calm and professional when handling issues or guest concerns
• Willingness to adhere to company policies, confidentiality standards, and all health and safety regulations