Primary Purpose

The EVS Attendant is responsible for performing cleaning duties, as directed by the Environmental Services Supervisor, throughout the property.

Principal Duties & Responsibilities

• Consistently offer professional, friendly and engaging service and exceed guest expectations.
• Follow all departmental and policies and procedures, including safety and sanitation policies.
• Maintain the highest standards to ensure the quality and cleanliness in the casino, public areas, offices, restrooms and other required areas.

Required for All Jobs

• Performs other job-related duties as requested.
• Proof of eligibility to work in the United States.

Education

• High School Diploma or GED - Preferred

Work Experience

6+ Months of Prior Relevant Experience General cleaning or customer-facing experience - Required

Additional Requirements

General cleaning experience in a similar resort or hospitality environment - Preferred

Knowledge, Skills and Abilities

KSAs

• Ability to effectively communicate in English, in both written and verbal forms.
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
• Maintain a professional, neat and well-groomed appearance adhering to company standards.

Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Frequently -

• Balancing
• Bending
• Carrying 10 pounds
• Clear speech - simple
• Climbing
• Distant vision
• Flexibility - upper body
• Flexibility - lower body
• Hearing/Listening
• Kneeling
• Lifting 10 pounds
• Near vision
• Normal vision
• Pushing/Pulling
• Sitting
• Standing - 5 hours minimum
• Stooping
• Walking

Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

Frequently -

• Communication - verbal
• Confined area
• Contacts - works alone
• Contacts - works with others
• Exposure to dust / dirt
• Exposure to fumes / odors
• Fast pace
• Hazardous conditions - Chemicals
• Indoors
• Noise levels - low to moderate
• Office conditions
• Smoke
• Wet/Humid

Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

Frequently -

• Analytical
• Comprehension
• Crisis incidents
• Customer service
• Decision making
• Fatigue
• High pressure
• Judgment
• Long hours
• Math skills - basic
• Memorization
• Organization
• Perception
• Reading - simple
• Repetition
• Safety hazards
• Tight deadlines
• Writing - simple