Wyndham Garden Baronne Public Area Attendant

About the Role:

The Public Area Attendant plays a crucial role in maintaining the cleanliness, safety, and overall appearance of public spaces within accommodation and food service establishments. This position ensures that all public areas, including lobbies, hallways, restrooms, and dining areas, are spotless and welcoming to guests at all times. The attendant contributes directly to guest satisfaction by promptly addressing cleanliness issues and responding to guest needs with professionalism and courtesy. This role requires physical stamina and attention to detail to handle cleaning tasks efficiently while adhering to health and safety standards. Ultimately, the Public Area Attendant helps create a positive and inviting environment that enhances the overall guest experience and supports the establishment’s reputation for quality service.

Minimum Qualifications:

• Ability to lift and carry heavy weights up to 50 pounds regularly.
• Basic knowledge of cleaning supplies and proper usage techniques.
• Visual acuity sufficient to identify cleanliness issues and safety hazards.
• Flexibility to work weekends, holidays, and varied shifts as required.
• Strong interpersonal skills to interact professionally with guests and team members.

Preferred Qualifications:

• Previous experience in a similar role within the accommodation or food service industry.
• Training or certification in cleaning and sanitation standards.
• Demonstrated problem-solving skills in a customer service environment.
• Ability to measure and assess weight accurately for safe handling of materials.
• Familiarity with health and safety regulations relevant to public area maintenance.

Responsibilities:

• Perform routine cleaning and maintenance of public areas such as lobbies, corridors, restrooms, and dining spaces to ensure they meet cleanliness standards.
• Use appropriate cleaning supplies and equipment safely and effectively to complete tasks such as sweeping, mopping, dusting, and waste disposal.
• Respond promptly and courteously to guest requests and concerns related to public area cleanliness and safety.
• Monitor and replenish supplies in public restrooms and other common areas to maintain availability and hygiene.
• Report any maintenance issues, safety hazards, or security concerns observed during cleaning rounds to the appropriate department.

Skills:

The required skills are essential for performing daily cleaning and maintenance tasks efficiently and safely. Reaching with hands and arms allows the attendant to clean hard-to-access areas thoroughly. Interpersonal and problem-solving skills enable effective communication with guests and quick resolution of any issues that arise. The ability to lift and carry heavy weights ensures safe handling of equipment and supplies, while knowledge of cleaning supplies guarantees proper and effective use. Flexibility and fairness support working varied shifts and maintaining a positive work environment, and strong visual acuity helps in identifying areas that need attention to uphold high cleanliness standards.