Summary:

Assure cleanliness of bathrooms, common areas, meeting spaces, exterior walks, trash cans, and other facilities according to Ocean Reef Club’s Quality Job Standards.

Essential Duties and Responsibilities:

• Reports to work on time, neatly groomed, in proper uniform with nametag properly displayed.
• Maintain positive guest and member relations at all times.
• Perform job functions with attention to detail, speed and accuracy.
• Follow directions and instructions of supervisors and department heads thoroughly.
• Ability to speak, read and comprehend the English language to understand information such as labels, instructions, road signs and member/guest requests.
• 90% - Clean floors, sidewalks, toilets, walls, sinks, windows, vents, fans, tables and chairs. Work from ladder to clean high places. Clean large areas with brooms, mops and vacuums. Clean and empty large trashcans.
• 10% - Able to follow route sheets. Operate pressure washer and buffer in a safe manner without damage to equipment or property. Ability to move and lift equipment from site to site.

Supportive Functions:

In addition to performance of the essential functions, the associates in this position may be required to perform the following functions or combination thereof, with the percentage of time performing each function to be solely determined by the supervisor, based upon the particular requirements of the Ocean Reef Club.

• Report suspicious persons, activities, or hazardous conditions. Provide instruction/guidance for guest and employee safety in emergency situations.
• Turn in all items found in Associates’ working area to Housekeeping Lost and Found Department.
• Assist House Attendant when requested and other duties as assigned by supervisor and/or management.
• Communicate maintenance issues with any interior or exterior part of the ORC property to supervisory staff.

Qualifications:

The individual must possess the following knowledge, skills, and abilities, and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Ability to scrub and scour surfaces, extending arms overhead to perform cleaning tasks, and work in confined spaces.
• Ability to push and/or pull equipment weighing up to 100 lbs.
• Ability to use a variety of cleaning chemicals.
• Ability to effectively communicate/interact with members/guests, associates, supervisors, and management.
• Well organized, self-motivated and detail-oriented.

• Must display creativity, loyalty, dependability and good judgment.

Education and/or Experience:

Any combination of education and experience that provides the required knowledge, skills, and abilities. Eighth grade education preferred. Prefer some previous housekeeping experience.

Language Skills:

Must be able to comprehend the English language in order to communicate with co-workers and fully understand job assignments.

Certificates, Licenses, Registrations:

Driving license required to navigate the property by assigned golf cart or vehicle.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sample physical requirements might include:

• Must be able to stand for long periods of time.
• Must be able to reach, grab and lift objects over shoulder height
• Must be able to squat and kneel down on regular basis
• Must be able to bend & twist upper body to reach up, down or side-ways on regular basis

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Be a team player and provide lateral service.
• Follow Ocean Reef Club Associate Handbook and Quality Job Standards.
• Be able to endure outside weather conditions; heat, rain, cold, and at times high winds.
• Be willing and able to work when needed, including weekends & holidays.

Attendance, Appearance and Conduct:

Regular attendance in conformance with the standards, which may be established by Ocean Reef Club from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry and report deadlines, associate may be required to work varying schedules to meet the business needs of the Club and report deadlines.

Proper grooming is required by all associates and is described in detail in the Associates Handbook. Associates should review this policy and make sure that at all times they present themselves for shifts looking clean, neat and professional.

As a condition of employment, all associates agree to fully comply with Ocean Reef Club rules and regulations for the safe and efficient operation of Club facilities. Associates who violate Club rules and regulations will be subject to disciplinary action, up to and including termination of employment. If you have any questions or doubts you should seek clarification from your supervisor.

Job descriptions are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, change is workload, rush jobs or technological developments) dictate.