Location: Madison, Wisconsin, United States of America

Requisition ID: R35523

Position_Type: Full time | Full time

Job Description

Financial Analysis & Strategy Analyst Intern

The Finance & Strategy team serves as trusted advisors to the company, informing and guiding critical C-level decisions through insightful analyses & thought-partnership. We are looking for bright, driven individuals who will succeed in a fast-paced environment and support our team in making sound recommendations that will allow the company to scale to the multi-Billion era. This ten-week, full-time position will run from June 7, 2027, to August 6, 2027.

The primary functions of a Financial Analyst Intern are to deliver high-precision forecasting via financial models to deliver actionable insights, which will support you on your path to become a well-rounded finance professional. Our Intern Analysts are positioned to directly contribute to the success of the F&S team. Your impact will be felt immediately as you develop finance and business acumen to support Zendesk in this role.

Responsibilities:

• Analyze financial results, distill and synthesize key trends, and communicate key risks & opportunities to influence business outcomes
• Build and maintain financial models to inform key business decisions
• Manage organizational budgets and partner with executives to empower them to invest with impact
• Implement improvements & automation to streamline current processes
• Build on foundation of strong relationships with our partners across the organization and drive cross-functional alignment
• Own high-precision forecasting and relevant scenarios for topline metrics
• Assist in preparation of monthly & quarterly P&L management reporting
• Tackle new & evolving priorities for the team, including ad hoc analyses

Minimum Requirements:

• Currently pursuing a bachelor's degree in Finance, Accounting, Economics, Business, or other Technical discipline with planned graduation in Spring 2028.
• Experience with modeling and working with data
• Strong experience utilizing Gsuite, Excel and other Office tools
• Strong experience utilizing ChatGPT and other LLM tools

Qualifications:

• Positive attitude with an analytical and AI-first mindset
• Desire to learn new things quickly
• Team player eager to develop professionally and grow with us
• Intellectual curiosity and problem-solving skills
• Strong work ethic, reliability, and attention to detail - an overall “get it done” attitude

The US hourly base rate range for this position is $31.25-$61.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire rates for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base rate only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.