JOB TITLE: Billing Specialist - Hybrid or Remote

FLSA STATUS: Non-Exempt

SUPERVISOR: Controller

SUMMARY: Compiles, manages, and executes attorney billing. This includes advanced billing functions such as generate/distribute/edit prebills, create bills and split bills, submit ebills to various Ebilling platforms, monitor rejections/deductions, appeals and set up and management of timekeepers. Demonstrates expertise in all facets of billing. Maintains contact with attorneys, staff, vendors and clients and observes confidentiality of client and firm matters. May also perform a variety of other accounting duties / special projects as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Essential job duties must be performed unassisted or with some reasonable accommodation made by the employer.

The following responsibilities will be required in the Billing Specialist position:

• Compile and bill attorney hours and expenses to clients.

• Review and edit prebills in response to attorney and legal administrative assistant requests.

• Ability to prioritize, multitask, handle a high volume of bills per month and meet deadlines.

• Utilize computerized accounting and billing software programs (Aderant, Billblast) and other portals (LegalExchange, CounselLink, Legal Tracker, TyMetrix, etc.) to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets and timekeeper rates according to client requirements.

• Management of timekeepers and coordinate/process appeals as required.

• Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).

• Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys and Legal Administrative Assistants (LAAs) to ensure WIP is billed on a timely basis and AR balances are collected

within a reasonable time period. Follow up with billing attorney and client on all aged AR balances over 3 months.

• Follow up on collections as directed by either Attorneys or Accounting & Finance leadership in support of meeting Zelle's financial goals.

• Proactively monitor potential errors that may result in the rejection of e-bills.

• Research and analyze deductions and provide best course of action for balances.

• Process write-offs following Firm policy.

• Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff and clients.

• Assist with month-end close as needed.

• Other work as assigned.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:

1. College degree or equivalent experience required.

2. Five or more years of hands-on billing experience in a law firm.

3. PC proficiency using Aderant, Windows, Microsoft Word & Excel.

4. Proficient in web-based e-billing applications.

5. Self-motivated with excellent problem-solving skills and ability to manage multiple priorities.

6. Must have exceptional organizational skills with excellent attention to detail with demonstrated ability to maintain high-quality and quantity work product.

7. Must have good writing, math and analytical skills.

8. Interpersonal skills necessary to communicate effectively with a diverse group of attorneys, staff and outside service providers, and provide information with professional courtesy and tact.

9. Effective team member who displays initiative and acts with integrity.

10. Work occasionally requires more than 37.5 hours per week to perform the essential duties of the position; may require irregular and overtime hours.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.