We are seeking a detail-oriented and dependable Accounts Receivable Specialist to join our team. This role is responsible for managing incoming payments, maintaining accurate financial records, and ensuring timely collection of outstanding balances. The ideal candidate is organized, proactive, and confident communicating with customers regarding billing and payment matters.

Key Responsibilities

• Generate and send invoices to customers in a timely and accurate manner
• Monitor accounts to identify outstanding balances and follow up on past-due invoices
• Apply payments accurately and reconcile discrepancies
• Communicate with customers regarding billing questions, payment status, and account issues
• Investigate and resolve payment discrepancies or disputes
• Maintain detailed and accurate account records
• Prepare aging reports and assist with collections efforts
• Collaborate with internal teams to ensure billing accuracy and account resolution
• Assist with month-end closing processes related to receivables

Qualifications

• Previous experience in accounts receivable, billing, or a related role preferred
• Strong attention to detail and accuracy
• Excellent organizational and time management skills
• Ability to handle multiple accounts and priorities simultaneously
• Strong written and verbal communication skills
• Proficiency in Microsoft Excel and accounting software (experience with PestPac, Voice4Pest, Google Docs] is a plus)
• Basic understanding of accounting principles
• Ability to work independently and as part of a team

Key Skills & Attributes

• Professional and confident communication, especially when discussing past-due balances
• Strong problem-solving abilities and critical thinking skills
• Persistence and follow-through in collecting outstanding payments
• High level of integrity and ability to handle sensitive financial information
• Customer service mindset with the ability to maintain positive relationships
• Ability to remain calm and professional in challenging situations

Work Environment

• Fast-paced office setting with a focus on accuracy and deadlines
• Regular interaction with customers and internal team members