Billing Assistant/ Coordinator - Job# 664
Litchfield, CT 06759
Monday-Friday 8:30am-4:30pm, 35 hours
$23.08-$27.47 per hour
About the Position:
This new position supports billing for CJR’s Residential Programs and performs billing functions for the Wellness Center. Working with the Billing Manager and Billing Team, the Billing Assistant helps maintain an organization-wide billing system and strengthen CJR’s ability to bill Medicaid and other insurance providers for services delivered.
The role works closely with Residential and Wellness staff, clinical leadership, and the PQI Department to support accurate, timely documentation and compliant billing. The successful candidate is collaborative, detail-oriented, and organized, with medical billing experience and a supportive, solutions-focused approach. They will help identify workflow challenges, conduct chart audits, and contribute to continuous improvement in billing and documentation practices.

Job Duties:

• Complete billing activities for the Wellness Center, including reviewing information for accuracy and completeness and following established billing procedures.
• Support the implementation and ongoing billing processes for CJR’s Residential Programs.
• Work with the Billing Manager and Billing Team to ensure billing-related processes are completed thoroughly and on time.
• Coordinate priorities related to Residential Program billing, documentation, and quality improvement.
• Collaborate with Residential Program leadership, clinical staff, Wellness staff, the PQI Department, and other internal partners to support effective documentation and billing practices.
• Review records and conduct chart audits to identify missing, incomplete, or inaccurate documentation that may affect billing or compliance.
• Follow up with appropriate staff regarding documentation, authorization, or other information needed to complete billing.
• Monitor EHR utilization and documentation practices, identify barriers, and help troubleshoot system or workflow challenges.
• Work with relevant stakeholders to address EHR and documentation issues and improve workflow efficiency, functionality, and compliance.
• Help identify operational barriers and develop practical, sustainable solutions with the Billing Manager and colleagues.
• Support efforts to improve documentation quality, staff proficiency, operational efficiency, and service delivery.
• Communicate billing, documentation, and system-related concerns, progress, improvement efforts, and training needs to the Billing Manager and other appropriate leaders.
• Recommend enhancements, system changes, or additional resources when needed.
• Provide timely, approachable guidance and resources to staff to support accurate documentation and billing compliance.
• Build collaborative working relationships and promote shared goals, teamwork, accountability, and continuous learning.
• Handle confidential information appropriately and model ethical, professional, and accountable conduct consistent with CJR’s mission and values.
• Communicate respectfully and effectively with people of diverse identities, backgrounds, and perspectives.
• Perform other related duties as assigned.

Qualifications:
Required:

• High school diploma or equivalent.
• Medical billing experience, generally at least 1-2 years; the amount of experience may be flexible based on the candidate’s relevant background.
• Experience with Medicaid billing and authorizations; 1-2 years is preferred.
• Proficiency with Microsoft Word and Excel.
• Strong attention to detail and the ability to review information for accuracy and completeness.
• Ability to organize and prioritize multiple tasks, coordinate assignments, and meet deadlines.
• Ability to complete computer and data-entry work accurately.
• Strong written and verbal communication and interpersonal skills.
• Ability to collaborate, provide responsive customer service, and approach challenges with professionalism and sound judgment.

Preferred:

• Experience with chart audits.
• Familiarity with insurance websites, clearinghouses, and EHR systems.
• Experience in behavioral health, residential services, or a wellness setting.
• Experience identifying workflow or documentation challenges and helping implement improvements.

Schedule and Compensation:

• Hours: 35 hours per week
• Schedule: Monday through Friday, 8:30am-4:30pm
  • 1-hour lunch break
• Location: Litchfield, Connecticut
• Compensation: $23.08-$27.47 per hour

Full-Time Benefits:
At CJR, we pride ourselves on creating a compassionate, culturally responsive work environment and offering a comprehensive benefits package that encourages and supports a healthy work/life balance. Joining our team, full-time employees will enjoy the following benefits:

• Free daily nutritious meals provided by CJR
• 1-hour lunch break
• Low-cost Medical Insurance Plan option
• Medical, Dental and Vision Insurance offered after 30 days of employment
• Company Paid Life and Long-Term Disability Insurance
• Generous Paid Vacation Package (unused time eligible for carry over)
• Generous Paid Sick Time (unused time eligible for carry over)
• Paid Holiday Time (separate from vacation time)
• Floating Holidays (separate from paid vacation time and paid holiday time)
• Annual monetary incentives
• Tuition Assistance
• 401(k) Retirement Savings Plan with Company Match
• Career Growth Opportunities
• Company Celebrations & Employee Recognition Program
• Employee discounts (cell phone, computer)
• Employee Assistance Program (EAP)
• Qualified Public Service Loan Forgiveness (PSLF) Employer Federal Student Aid
• 10%-20% tuition discount at many local educational institutions, including those listed by the CT Nonprofit Alliance

About CJR:
A career at CJR is focused on working to ensure that every young person has an opportunity to thrive! CJR reaches across the state of Connecticut to deliver a broad continuum of care through our residential, education, wellness, and community-based programs. At CJR, you will experience a fulfilling career with an employer that encourages advancement, respects diversity, and rewards excellence!
CJR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual identity, national origin, protected veteran status, or any other classification protected by federal, state, or local law. We welcome everyone to apply, especially those individuals who are underrepresented in the industry. We embrace the competitive advantage of diversity.