Position Title: PELICAN BREWING COMPANY - BEERTENDER

Summary of the Position: Being of service to facilitate memorable moments, meaningful connections, and creating a reputation of excellence in hospitality by providing positive, personable interactions with our guests and our team members. To maintain expert knowledge of Pelican food and beer list, providing detailed information to guests about our menu items. Knowledgeable about our local areas and attractions to add to the guest accommodation and provide a superior level of service while maintaining speed and efficiency.

Key Accountabilities: You will be responsible for the following but not limited to:

Responsible for providing exemplary guest service, communicating effectively and efficiently with FOH and BOH, and maintaining cleanliness and stocking of bar and facility.

Understands the importance of being hospitable, friendly, and communicative with guests to ensure a positive dining experience at the Pelican.

Communicates effectively with team members to streamline information about any ticket issues or beer changes during shift.

Responsible for maintaining knowledge of Pelican beers and able to describe them accurately to guests and other team members.

Responsible for upholding all OLCC guidelines and reporting any incidents in the logbook and to a manager immediately.

Responsible for changing kegs and maintaining a general understanding of draft lines and troubleshooting.

Responsible for helping with inventory and ordering if needed.

Please read our FOC Core Values- Our Core Values are an important part of our culture and as a company, we lean on these core values to keep us always striving to do better for our community, company, and team members. As you join our team, we ask that you exemplify these core values in your work.

CORE VALUES?

Entrepreneurial Spirit. Is a mindset.? It’s an attitude and approach to thinking that actively seeks out opportunity rather than waiting to adapt to change. We are passionate about making things better today than they were yesterday.

Generosity. Be a giver not a taker. It is a readiness to give more of us than is expected. Be generous of spirit—assume good intent in all interactions.

Humility. It’s about all of us--guests, customers, employees, shareholders, and communities. Our motivation is creating the best outcome and not letting our individual egos get in the way. We do what is required on any given day and no job is beneath us.

Agility. Able to quickly analyze and take action. Nimble and able to continuously adapt to changing circumstances while always keeping the end goal in mind.

Empathy. Understand the feelings and experiences of others so that you can share their point of view. Look at situations through the eyes of others to understand their challenges and roadblocks. This creates win-win opportunities for our guests, teams, and communities.

Optimism. You can if you think you can. Hopefulness and confidence about the future especially when faced with challenges.? It is a way of life and thinking that accentuates the positives. Finding the magic and believing that amazing is possible.

Tenacity. Persistence and determination. Always finding a way to do what you said you were going to do. Blowing through the roadblocks and never giving up. Total success through uncompromising excellence-no excuses.

Ability to work in a fast-paced environment.

Must be able to legally pour beer and alcohol

Ability to resolve complaints as he/she becomes aware of them, notifying the manager of any complaints received.

Assists other service personnel as needed.

Performs all duties in accordance with the Family of Companies and Pelican customer service standard.

Able to work on your feet for at least 8 hours.

Must be able to lift, handle, and carry food, supply, small wares, equipment, and paper goods at a minimum of 50 pounds properly and safely

Must be able to bend, kneel, stoop, reach, and squat on a frequent basis to receive and store stock, supplies and equipment.

Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust, and smoke.

Preferred Skills and Experience:

Bartending and/or restaurant experience preferred

Beer knowledge preferred

Cash handling experience preferred

OLCC certification and Oregon Food Handler’s card

Excellent communication skills