Location: Dealership - Newport Beach, CA.
Department: Sales
Employment Type: Full-Time and/or Part-Time
Compensation: $18.00–$19.50 per hour (non-exempt, hourly; based on experience and qualifications)
Company: Optima Dealer Services, Inc.

Optima Dealer Services, Inc. provides professional staffing and operational support to luxury automotive dealerships throughout California. We are committed to operational excellence, regulatory compliance, and fostering a respectful, safe, and inclusive workplace.

We are seeking a dependable and customer-focused Airport Hub Porter to join our team supporting Fletcher Jones’ Airport and Shuttle Services in Newport Beach. In this role, you will ensure that each guest receives a warm welcome, timely shuttle assistance, and that their vehicles are handled with the utmost care and attention.

• Hands-On Experience: Work with luxury and late-model vehicles

• Active Role: Physically engaging work environment

• Skill Development: Exposure to sales operations, inventory handling, and vehicle preparation

• Growth Opportunities: Advancement paths within sales support and dealership operations

• Professional Team Culture: Safety-focused, respectful, and performance-driven

• Guest Reception: Greet all guests promptly and courteously as they arrive at the airport hub or shuttle station, ensuring a friendly and professional first impression.

• Vehicle Walk-Around: Conduct detailed inspections of vehicles, noting any visible damage or service needs.

• System Entry: Enter guest and vehicle information into our service system, including any required or complimentary services.

• Vehicle Parking & Retrieval: Safely park and retrieve vehicles in designated areas, maintaining organization and attention to quality control.

• Key Coordination: Manage the transfer of vehicle keys to shuttle drivers or guests as needed.

• Phone Support: Answer phone calls using proper etiquette and provide helpful, accurate information to callers.

• Lot Maintenance: Keep the shuttle and airport hub areas organized, directing drivers as necessary to optimize space and traffic flow.

• Guest Care: Create a seamless, comfortable, and memorable experience for each guest through attentive service and helpful communication.

• Team Support: Assist with additional operational duties and contribute to the success of the service team as needed.

• Valid California driver’s license and acceptable driving record

• Ability to safely operate automatic vehicles (manual transmission preferred but not required)

• Driving responsibilities are assigned based on role level and operational needs

• Strong attention to detail and organizational skills

• Ability to follow instructions and work independently or as part of a team

• Professional demeanor when interacting with customers and dealership staff

• Reliable attendance and punctuality

• Ability to stand and walk for extended periods

• Ability to lift up to 25 pounds

• Ability to perform repetitive motions related to vehicle movement and preparation

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position, in accordance with applicable law.

• Competitive hourly pay within the stated range

• Paid sick leave in accordance with California law

• Health benefits eligibility (based on employment status and hours worked)

• Vacation benefits for eligible full-time employees

• Training and advancement opportunities

If you are interested in joining a professional, safety-focused team supporting luxury automotive sales operations, we encourage you to apply today.

Optima Dealer Services, Inc. is an Equal Opportunity Employer and complies with all applicable federal, state, and local employment laws, including the California Fair Employment and Housing Act (FEHA). Employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, medical condition, genetic information, marital status, national origin, ancestry, veteran status, or any other protected characteristic.