Automotive Technicians and Repairers Jobs Near Me in Texas

Service Manager-Park Place Porsche Dallas
Dallas, TX, USA
Requisition ID Req #11266

About Asbury

Park Place Dealerships is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.

At Park Place Dealerships, our goal is to ensure an "extraordinary experience" for our clients. We believe our Members (employees) deserve this as well.
Everyone on our staff is a Park Place advocate who shares our passion and values. Our ideal candidates are confident, passionate people looking to grow and succeed with one of the most successful organizations in Dallas/Fort Worth.

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The Service Manager is responsible for leading the service department in understanding and distributing manufacturer technical information. The Service Manager is responsible for assisting in the recruiting, supervising and training of the team members.

Establish and maintain a good working relationship with all dealership personnel, members of his/her team, and other employees in the department

Maintain manufacturer Customer Satisfaction Index at or above the Asbury specified goal(s) in Service for district, regional and national scores

Repair and perform maintenance on customer vehicles and ensure that the work is done expeditiously and correctly

Create and maintain a high level of customer satisfaction and find resolutions to customer conflicts in a manner that does not compromise the customer’s interest, while maintaining appropriate attention to department profits

Assist the service advisors and the Service Director with information, forms, reports, and/or documentation related to customer relations, as requested

Professionally and effectively train and develop technicians

Consistently meets Asbury specified goals for Customer Pay Repair Order count growth

Maintain an inventory of manufacturer and company specified mechanical tools and devices (including “Special Tools”) in proper working order to include shop equipment, tool, and additional training when needed to perform

Participate in and direct department personnel to utilize product and technical training as assigned by the manufacturer and management

Participate in manufacturer-sponsored training programs, schools, and events

Maintain Technician Proficiency as specified by Asbury standards

Review technical bulletins and other publications as assigned by the manufacturer

Achieve Facility Utilization according to Asbury goals and guidelines

Actively promote effective working relationships between associates and departments in the dealership, including off-site support personnel and management

Able to work independently and communicate effectively with all levels of management, staff, and vendors

Process and solutions oriented, analytical, and detailed oriented

Must possess effective supervisory and leadership skills

Must be at least eighteen years of age

Must have a valid driver’s license and meet company MVR policy requirements

Must be able to pass pre employment screens (background and drug test)

Pay and Recognition:

Weekly pay

Paid holidays & paid time off

Paid training

Stock Awards(select management and front-line team member’s eligible!)

Insurance / Retirement:

Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans

Up to 12 weeks paid pregnancy leave (disability leave)

Health savings

Flex spending accounts (tax free)

Short-term and Long-term disability plans

Life Insurance (Whole Life and Term)

401k with company match

Learning, Tuition Assistance and Career Development:

Digital career path tool to assist with career development

Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities

Additional advantages:

Student loan relief resources

Employee assistance program

Employee discounts on vehicle purchases, parts and service repairs

Scholarship awards

Opportunities to join our community service initiatives

Aggressive Employee referral program with bonus opportunities

INDMANAGER
PM22

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.

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