The role of the Big O Tires Technician is to inspect, diagnose, prepare, estimate, repair and install mechanical services including brakes, driveline suspension systems, wheel alignments and oil changes. All services are completed in compliance with company policies, procedures and "Quality Standards". The technician calibrates and maintains mechanical equipment. In conjunction with other retail employees, he/she helps to clean and maintain all areas of the retail store and its perimeter. He/she drives customers' vehicles in and out of the shop area and performs road tests. A technician installs, balances, and repairs tires as needed during peak periods and is responsible for consistently displaying the highest quality of work and customer service.

Responsibilities include but aren't limited to:

Diagnose problems, estimate costs and make repairs

Do oil changes, tire installations and alignments

Help to maintain shop equipment as needed

Safely use the high-powered equipment required for repairs