The Infrastructure Delivery Engineer is responsible for the successful implementation, configuration, migration, integration, and support of enterprise infrastructure solutions for our customers. This is a customer-facing, hands-on technical role delivering projects both onsite and remotely across server, storage, virtualization, networking, data protection, and related infrastructure technologies.

The Infrastructure Delivery Engineer works closely with Solutions Architects, Project Managers, Customer Success teams, technology partners, and customer IT teams to translate approved designs and Statements of Work (SOWs) into successfully deployed production solutions.

The ideal candidate is a broad infrastructure technologist with strong implementation experience across multiple vendors and technologies and the ability to independently execute projects in complex customer environments.

Implement, configure, upgrade, migrate, and troubleshoot enterprise infrastructure solutions including:

Perform implementations both remotely and at customer locations, including data centers, corporate offices, branch locations, and colocation facilities.

Deploy and configure enterprise server platforms from leading manufacturers such as:

Responsibilities may include hardware installation, firmware updates, BIOS configuration, RAID configuration, operating system installation, network configuration, management platform integration, and production validation.

Implement and support enterprise storage solutions including SAN, NAS, object, and software-defined storage platforms.

Technology experience may include:

Perform storage provisioning, host connectivity, zoning, multipathing, replication, data migration, performance validation, and integration with virtualized and physical environments.

Deploy, upgrade, migrate, and troubleshoot virtualization and HCI platforms including:

Responsibilities may include cluster deployment, host configuration, virtual networking, shared storage integration, VM migration, high availability configuration, lifecycle management, and platform upgrades.

Install, configure, and validate networking infrastructure including:

Technology exposure may include Cisco, Arista, HPE Aruba, Juniper, NVIDIA Networking, Fortinet, Palo Alto Networks, and other major networking platforms.

Deploy and configure enterprise backup, recovery, replication, and data protection platforms.

Technology experience may include:

Configure backup policies, repositories, replication, retention policies, application integration, recovery procedures, and monitoring.

Review Statements of Work, architecture diagrams, bills of materials, implementation plans, and technical designs prior to project execution.

Develop or contribute to:

Execute assigned project tasks according to defined scope, schedule, technical requirements, and customer change-control processes.

Identify technical risks, dependencies, design gaps, and potential scope changes and escalate them to the Project Manager and/or Solutions Architect.

Maintain accurate technical documentation throughout the project lifecycle.

Deliver customer documentation including:

Provide knowledge-transfer sessions to customer technical teams following implementation.

Represent the company professionally at customer locations and during remote engagements.

Communicate technical activities, implementation status, risks, issues, and next steps clearly to both technical and non-technical stakeholders.

Build trusted relationships with customer infrastructure teams and serve as a technical point of contact during implementation.

Recognize opportunities where additional services, modernization, remediation, or architectural assistance may benefit the customer and communicate those opportunities internally.

Technical certifications from one or more major infrastructure vendors are preferred, including certifications from Cisco, Dell Technologies, NetApp, Pure Storage, Nutanix, VMware, Microsoft, Commvault, Rubrik, Cohesity, Arista, NVIDIA, Palo Alto, Cisco

Experience working for a VAR, systems integrator, managed services provider, OEM, or professional services organization is highly desirable.

Insight Investments, Corp is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, sexual orientation, gender identity, disability, status as a Veteran or other protected classification.