Dog Groomer

Part-Time

$16/hour

ORGANIZATION:

Friends of Switchpoint is a non-profit organization that has been serving individuals, families, and veterans in Utah who are experiencing poverty and homelessness since 2014.

OUR MISSION To empower those in need by addressing the underlying cause of poverty, providing a comprehensive plan, and supporting their journey to self-sufficiency.

OUR VISION Every individual embodies their worth and value with self-esteem, hope and abilities restored, thriving in affordable housing.

CULTURE VALUES:

• Kindness – Remember Kindness is Contagious!
• Connection – It’s why we’re here and what gives purpose & meaning to life!
• Kinship – We want you and those we serve to feel a sense of Belonging.
• Self-Worth – Treat people the way they can become w/True Value & Worth!
• Self-Reliance – Learn your role and take initiative!! We want “Fishermen”!

GUIDING PRINCIPLES:

• Golden Rule: To treat all people as we ourselves would wish to be treated.
• Positive Influence: To judge our effectiveness by the extent to which individual lives are saved & improved by the positive experience of the people we influence.
• Leadership: To lead by example, developing, promoting, and sharing new ideas and programs to help those experiencing homelessness.
• Authenticity: To do what we say we do.
• Transparency: To be open and honest in our relationships.

OUR MOTTO: It Takes All of Us to end homelessness.

PURPOSE:

The Switchpoint Bed ‘n’ Biscuits Program provides community engagement and thrives to uplift Washington County residents who are in need of life skills, and on-the-job training, further supporting

Bed ‘n’ Biscuits Dog Groomer is responsible for bathing and performing haircuts on dogs in our care. Dogs may be pets that are boarding, pets that come in for daycare or pets that come in solely for grooming. Dog Groomers must have great people skills in order to talk to their clients and be able to transform their wishes into the perfect pet groom. This is an on your feet, hands on position.

RESPONSIBILITIES:

• Greet and welcome all customers and dogs in a friendly and professional manner
• Politely and professionally respond in person and by telephone to inquiries regarding services and pricing based upon Bed ‘n’ Biscuits operational guidelines
• Maintaining an immaculately clean and safe facility to ensure that our client’s priced and loved companion animals truly enjoy their time with us and are kept safe and clean
• Keeping salon sanitary, neat, and in good repair
• Addressing customer complaints and resolving problems and asking for advice when needed
• Assist with meeting Bed ‘n’ Biscuits sales objectives and company goals
• Promotes sales in the form of dog grooming packages, group/bulk service packages, retail, food, baths/grooming, next reservations, etc.
• Keep track of existing supplies and retail inventory, request additional needs when appropriate
• Upkeep of company policies and procedures in all decisions and actions
• Maintaining the happiness and satisfaction of Bed ‘n’ Biscuits clients, and pets through excellent customer service, communication and attention to detail
• Cross-training co-workers.
• Other duties as assigned.

QUALIFICATIONS AND KEY SKILLS:

• Minimum requirement is a high school diploma or equivalent. Additional two years of dog grooming experience is preferred.
• A genuine love of dogs
• Fast learner able to pick up new technologies
• Excellent customer service skills
• Loves people and is energized by talking and interacting with others
• Motivated self-starter with a proven ability to work well with details and program delivery both individually and as a team player and leader
• Strong problem-solving and interpersonal communication abilities
• Excellent written, verbal, computer and documentation skills
• Proven organizational and follow-up skills
• Comfortable working with diverse clients, volunteers, and staff
• Ability to handle a range of client and volunteer situations calmly, professionally and respectfully
• Ability to effectively and appropriately represent the agency to the public
• Must have the ability to apply common sense in carrying out instructions
• Must have a basic knowledge of Microsoft Office and database software

Employee Benefits:

• 401k
• EAP (Employee Assistance Program)
• VASA Gym discount
• IM4 Health - Section 125 Group Hospital Fixed-Indemnity Plan

Compensation:

Starting wage: $16/hour

Part-Time Position

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We value a diverse workforce.

"Employment may be contingent upon the successful completion of a background check in accordance with applicable laws and regulations and dependent on the position you are applying at Switchpoint."