Summary:

The linen attendant is responsible for assuring an adequate quantity of linen is maintained in the Linen Storage in Sitka and Juneau as well as on board the vessels by restocking and delivering clean linen to all parts of the organization.

Essential Duties & Responsibilities:

Work according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.

• Unloading of clean linen into shelves in clean linen room
• Matches counts of items received to items sent on invoice
• Restocks and delivers clean linen to the vessels after receiving linen orders from the vessels
• Keeps the Sitka Main Linen Room in clean and orderly condition
• Restocks linen periodically at the Juneau facility
• Occasionally required to wash, dry and sort linen in a Self-Service Laundry facility in Juneau
• Conduct a full count of linen after the season
• Store clean linen after the end of the season in Vacuum sealed bags

Minimum Qualifications:

• Must be able to communicate in English
• Must be able to follow oral and written instructions and have good communication skills
• High school diploma or GED equivalent preferred
• Must be able to perform simple mathematics

Desired Qualifications:

• Proven team player and have a Can-Do attitude.
• Hotel cleaning/linen procedures experience preferred, but not required
• Organized, even tempered.
• Strong interpersonal skills and guest service aptitude.
• Ability to take directions, work independently and work with a diverse team.
• Ability to interpret and follow rules, policy, and procedures.
• Ability to maintain composure with courteous and professional demeanor.
• Must be neat, clean while on duty

Traits and Characteristics:

• Strong commitment to safety.
• A genuine desire to serve the public.
• Positive, personable, and professional demeanor.
• Adaptive to learning new skills and knowledge.
• Adaptive to changes in a progressive work environment.
• Strong record of being organized, dependable and punctual.
• Strong conflict resolution skills and ability to work within a diverse workforce.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This is a fast-paced and dynamic work environment with a diverse workforce.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week. Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds. Physically able to climb a 7-foot vertical ladder and ability to work standing for six hours plus per day.