Position Summary: Manage the support of the seat delivery process at the Airbus facility for all Recaro Aircraft Seating products. This position is located in Mobile, Alabama. Performs repairs and modifications on aircraft seats and components. Provides a variety of on-site technical support tasks at the Boeing customer site.

Essential Duties and Responsibilities include the following, other duties may be assigned:

• Utilizing blueprints, Customer Maintenance Manuals, repair orders and other related technical data, performs repairs and modifications on seats.
• Responsible for the management of the support of the delivery process of all Recaro Aircraft Seating products to the Airbus Mobile facility.
• Interface on site with the end customer (Airlines) and the Airbus Company to resolve quality issues with the RECARO products being delivered, to ensure optimum end customer satisfaction.
• Provide regular and detailed status of support activities, report any quality issues encountered on delivered RECARO product to the Managers in Seattle.
• Maintains status logs on all items requiring repair. Documents and follows internal processes for receipt, repair, handling, storage, packing, preservation and delivery of repair parts.
• Orders, receives and stocks parts from Germany. Keeps track of all items and the status of all parts under repair and all other customer-supplied product.
• Completes all related documentation required by the Company, the FAA and the customer.
• Communicates with customers and engineers concerning the status of repairs.
• Handles and investigates BFE (Buyer Furnished Equipment) issues in a manner that ensures customer satisfaction while minimizing the cost to the Company.
• Attends customer production meetings, and assists customer maintenance operations in the removal, repair and reinstallation of RECARO seats.
• Conducts training for customer maintenance personnel on the various aspects of RECARO seats.
• Travels to Airbus to repair seats, resolve customer concerns as well as engineering discrepancies.
• Provides input to Engineering concerning seat component design issues, proposals and revisions.
• Follows-up on changes to drawings and other documentation.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Education

• High school diploma or GED equivalent required

Experience

• Minimum of 2 years of repair and inspection experience in an FAA Repair Station environment.
• Must be able to work flexible hours as needed. Overtime and infrequent travel required on short notice.
• Must have a valid driver’s license.
• Must be able to read and interpret detailed drawings and specifications.
• Must be able to accurately measure and make adjustments to meet specifications.
• Must be able to use rivet machine, air tools, hammers, clamps, wrenches and various other assembly tools.
• Requires a high degree of accuracy and attention to detail
• Must have good communication skills