General Responsibilities:

The role of the Operations Coordinator is to coordinate the general operations of the Airports’ facilities and equipment through the performance of a variety of duties as dictated by operational requirements including airline operations, ground transportation, Airport security, tenant/public relations and public protection.

Major Responsibilities and Functions:

• Responsible for manually updating MUFIDS (when required) information and monitoring the same for electronic and human errors.
• Assign personnel to respond to passenger injuries, coordinate medical assistance and give full written documentation of each incident.
• Dispatch appropriate personnel to security alarms.
• Complete FOD inspections and coordinate ramp sweeping/scrubbing.
• Daily inspection of Airport facilities for janitorial/maintenance blemishes and seek out structural, mechanical, and housekeeping concerns.
• Act as an extension of DOA monitoring Airside and Landside Operations, Customer Services, Security, CBP (when applicable), airport tenants and partner airlines.
• Manage aircraft snow and deicing operations.
• Responsible for the life-safety of taxiing aircraft and personnel exposed to the effects of engine blasts on Concourse F.
• Comply with F.A.R. regulations and operational requests from the FAA, CBP, DOA and partner airlines.
• Assure compliance with common use and any other regulations related to airport stakeholders including ground transportation, airline, FBO and ramp procedures.
• Record aircraft arrivals, departures and other data for billing purposes.
• Respond to tenant and user needs.
• Maintain working environment and equipment in clean, neat and orderly manner.
• Perform other tasks as may be assigned.

Health and Safety Responsibilities:

• Take all reasonable and necessary precautions to ensure personal health and safety, as well as that of co-workers and any other person(s).
• Report immediately to management, all unsafe and unhealthy conditions.
• Report immediately to management, all occurrences that cause injury or damage to any person or property.
• Comply with TBI Airport Management’s Environmental Safety and Health program and procedures

Qualifications:

• Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
• High school diploma or the equivalent. College degree or active college student preferred.
• Excellent, proven interpersonal, verbal and written communication skills and ability to interact and represent the Company with Airport tenants, state and federal authorities, and other organizations on a professional level.
• Must possess a valid Georgia driver’s license and an acceptable driving record.
• Ability to establish and maintain good working relationships with other TBI employees, airline employees, DOA, other airport tenants and Customs and Border Protection officers.
• General knowledge of computer applications, software and hardware.

Working Conditions:

Physical Effort:

Must be able to perform physical activities, such as, but not limited to, bending, standing, climbing or walking. Walking and standing for extended periods of time are required throughout the course of daily activities.

Mental Effort:

Operations are dynamic and situations may require immediate attention. This position has high exposure to the public and requires a professional approach and demeanour under all conditions. It also requires a genuine willingness to assist persons with a wide range of requests and needs, including individuals with disabilities.