Job Description

Department: Marketing

Division: LLC, Wholly owned by The Shawnee Tribe

Job Title: Promotions Associate

General Definition: Responsible for executing any/all on-site and of-site Marketing functions related to Promotions, to include but not limited to; rule creation, cash and prize giveaways.

Supervision Received: Player Services Supervisor

Supervision Exercised: N/A

Essential Job Functions:

• Advertise promotions to facility patrons ensuring an aura of excitement in the facility utilizing handouts, microphone, and sound and light systems as needed.
• Promote the Players Club card by informing patrons of card benefits to increase play and satisfaction with facility offerings.
• Create promotional rules for submission using previous rules for similar promotions as a guide; to be created and make suggestions for new and exciting promotions.
• Utilize casino management system to determine promotional targets based on previous effective promotions.
• Determine patron eligibility by entering patron information in the casino management system.
• Update standard contract to include promotion specific information for submission to Marketing Manager for final approval process for prizes.
• Contact vendors to guarantee products and prizes are ordered and delivered to any/all requested departments, as necessary, but also ensuring that all gaming vendor promotions are within the company’s guidelines.
• Update facility management with current & accurate information in regards to the status of all promotions.
• Clean promotions area as needed to ensure positive guest experience.
• Perform all other duties as assigned.
  

Minimum Qualifications

Education:

• High School Diploma or GED equivalent
• Bachelor’s degree in Marketing or related field preferred
  

Knowledge, Skills and Abilities:

• Skilled at using company equipment (i.e., microphone, sound and light systems, laptops,
  etc.)
• Must be able to work varied schedules, holidays and weekends
• Must be able to work in a fast paced
• Must possess above average analytical skills along with a strong attention to detail
• Must possess above average oral and written skills
• Must be articulate, outgoing, optimistic and team oriented
• Must be able to stand and sit for long periods of time
• Ability to work under immense pressure
• Ability to think critically and possess creative skills
• Must be able to lift up to fifty (50) pounds
• Proficiency in basic mathematical skills
• Must have general knowledge of Microsoft Office Suite with an intermediate level of skill in Microsoft Word and Excel
  
• Must possess above average technical aptitude to facilitate learning of computer systems including casino management systems and other industry specific software/programs
• Ability to respond effectively to sensitive inquiries and complaints
• Must be able to work in a smoke filled casino environment
  

Training and Experience:

• One (1) year of promotional gaming experience required
• Customer service experience with a marketing background preferred
  

Licenses/Certifications/Other:

• Must be able to pass a background check and receive a license or permit from all required Regulatory Agencies, if applicable to perform the essential job functions
• Must be able to complete pre-employment drug test with a negative result